We are looking for a motivated Medical Receptionist to join our thriving single specialty medical practice located in the heart of Naperville, IL. The Medical Receptionist will be in charge of all aspects of welcoming and preparing the patients, families, and visitors to the office.

Responsibilities:

Greet patients professionally both in person and on the phone. Register/check-in patients (i.e. enter insurance and demographic information and collect consent forms). Assemble and maintain Epic patient medical records and charts ensuring missing information is completed in advance of procedure day. Notify patients of copay and deductible responsibility and collect patient charges. Field calls from patients and staff for any number of issues, including but not limited to: prep, abstracts, patient care. Make confirmation calls prior to procedures. Perform certain administrative functions to ensure efficient operation of the office, including distribution of mail, faxes, scheduling patient follow-up visits and procedures, all while maintaining the confidentiality of patient information. Comfort patients by anticipating anxieties and effectively answering questions or properly referring questions and issues to ensure patient satisfaction. Keep the front desk, waiting area and check-out organized and running smoothly.

Requirements/Skills:

Minimum education: high school diploma or equivalent. Technological skills, such as using word processing and spreadsheet programs to enter data (MS Office). Excellent interpersonal skills to interact positively with patients who may be upset or stressed. Communication skills to converse clearly over the telephone and in person with staff and patients. Organization and time management to manage a variety of tasks effectively. Attention to detail to schedule patients correctly and communicate follow-up/prep instructions. 1-2 years of administrative assistant experience preferred. Familiarity with Epic and HIPAA preferred. Current Basic Cardiac Life Support Certification encouraged.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance On-the-job training Paid time off Vision insurance Ability to

Relocate:

Naperville, IL 60540: Relocate before starting work (Required)

Work Location:

In person