Provide the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and memory care neighborhoods. This role includes providing hands-on care, physical and emotional support as outlined in each resident's Personal Service Plan (PSP) while maintaining a safe, comfortable home-like environment. The Caregiver is responsible for demonstrating all elements of wellness, remaining in accordance with federal, state and local standards as well as Twenty/20 Management policies to promote the highest degree of quality care and services to our residents. Caregivers with a CNA endorsement/credential are expected to maintain credentials and follow certification standards along with community policies and expectations. They may also have additional or enhanced duties assigned accordingly

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be courteous, considerate and understanding when dealing with Residents, team members and visitors. Ability to work closely with others.

RESPONSIBILITIES

- Included but not limited to : Reports shift update in communication log ensuring reporting of all incidents to the med tech/nurse Report all incidents and accidents to the med tech and/or RCD immediately Reports all unsafe and hazardous conditions/equipment immediately to the executive director or designee Participate in the development of the Personalized Service Plans as requested by administration Knows and complies with all residents' rights Checks all assigned residents daily for cleanliness, appropriate clothing, any continence issues, and change in condition Initiates, assigns, and assists with activities as appropriate Uses proper sanitation procedures and universal precautions Checks resident apartments daily for any hazard Completes activities of daily living for assigned residents as per the Personalized Service Plan Completes resident laundry as per schedule Responds to security system and resident call alarms immediately taking appropriate action when responding Complete all training as assigned Complete all state, federal, and company training as assigned Participates in rounds with off going and on coming shifts, including necessary documentation Completes the daily Caregiver assignment in the appropriate platform Clocks in and out as appropriate Follows attendance policy Creates and maintains a warm professional environment Answers phone as appropriate Attend staff meetings as scheduled Serves meals in dining room as assigned Promotes and ensures a pleasant dining experience Assists with dining room set up and clean up Follows resident's diet as indicated on the Personalized Service Plan Provides room service as needed Must fulfill all duties assigned, to include Life Enrichment & other department support as needed Demonstrate company core values at all times CNAs must follow reporting/documenting and tasks per certification guidelines along with community policy and task assignment Depending on experience and performance standing - may be assigned job lead duties and act as support for peers as needed and may rotate duties with other leads

ESSENTIAL PHYSICAL & COGNITIVE ABILITIES

The abilities and work environment characteristics described are representative of those encountered while performing the essential functions of this position. Ability to manage intermittent or high-volume periods of repetitive tasks and sustain extended physical activity, including sitting, standing, walking, reaching, climbing, bending, lifting, grasping, pushing, pulling, and other weight-bearing and maneuvering techniques as needed

Unassisted:

Frequently lift/push/pull up to 50 lbs.

With Assistance:

up to 100 lbs. or more. Ability to work in environments with low or bright lighting, loud noise, strong odors, variable temperatures (hot or cold), and potential exposure to infectious diseases, bloodborne pathogens, and other health-related risks Efficiently and effectively manage unpredictable schedules, distractions, changes of pace or priorities, on a regular basis Ability to read, write, communicate and follow directions in English Ability to remain calm under stress and diffuse potential conflicts Must be accurate, dependable, and thorough in all assigned tasks Ability to prepare for & tolerate exposure to outdoor elements as duties may require

DRIVER RESPONSIBILITIES/CLEAN MVR REQUIRED

N/A

PERFORMANCE MEASURES

: Meet general and specific Key Performance Indicators and associated industry or community metrics as leadership assigns and deems defining of success Adjust to changing or evolving metrics accordingly

REGULATORY COMPLIANCE

: Employees in this role must follow the directives below, depending on their assigned state licensed community: Comply with all federal, state, and local laws, regulations, and licensing requirements for senior living services (independent living, assisted living, skilled nursing, memory care). Honor resident rights and follow all established protocols for care, safety, and service delivery. Maintain required education, certifications, and credentials. Ensure accurate and timely documentation. Participate in audits, inspections, and quality assurance initiatives. Promptly report any incidents or compliance concerns to the appropriate supervisor.

Please Note:

During the interview process, applicants may be considered for positions, shifts, schedules, or employment classifications different from those originally applied for. Any employment offer will reflect the final role and terms mutually agreed upon by the applicant and the Company.

DISCLAIMER

This Job Description document is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Twenty/20 Management and associated Senior Living Communities are an Equal Opportunity Employer and values diversity in the workplace.