Host Department:

Food & Beverage Reports to:

General Manager Job Type:

Seasonal, Hourly, Full Time & Part Time Job Summary:

The Pier is hiring for the 2026 Summer Season. First impressions count! As first point of contact at our restaurants in Charlevoix, Petoskey and Harbor Springs, our hosts set the stage for a great guest experience. If you are a kind, energetic person who works well in a team setting, this job is for you!

Duties & Responsibilities:

Demonstrate genuine hospitality for an exceptional dining experience by making every guest feel welcome Engage guests in conversation as you seat them Provide menus, water service and introduce the server to their guests Manage wait lists during volume to set guest expectations Speak courteously when answering the telephone Communicate effectively with servers, bar, kitchen and management on level of business Ensure all guests are sincerely thanked as they leave Bus and prep tables for service, clearing dishes and glassware and resetting as needed Answer phone calls and make reservations Maintain clean and organized entryway, dining room and public areas Communicate effectively with servers, bar, kitchen and management on level of business

Qualifications:

Must be at least 16 years of age Must be able to work weekends and holidays Must be able to stand for at least 5 hours at a time Basic computer skills required Excellent customer service and phone skills

Benefits:

Part Time Benefits:

Earned Sick Time (based on eligibility) - 401k with match -

Dining and Lodging Discounts Work Location:

In person