Manager, Employee Relations and Field Operations

Establish a team with a high level of credibility as trusted advisors and partners. Work collaboratively with Legal, HR team members, and enterprise leadership in carrying out responsibilities on employee relations matters. Provide training and leadership to Employee Relation Specialists responsible for conducting investigations into employee concerns, ensuring that investigations are impartial, accurate, timely, and thorough. Partner with the HRBP team and enterprise leadership to provide investigation key findings in a clear and concise manner, while providing recommendations for resolution. Maintain well-organized and easily comprehendible documentation processes for the department. Log, track and report on employee relations complaints and investigations into central complaint repository. Maintain employee relations reporting and identify patterns or trends to complaints, providing leadership with feedback and recommendations. Recommend opportunities to increase investigation process efficiency, effectiveness, and operational excellence. Establish human resources administrative operations practices and procedures for the field organization. Innovate to optimize human resources operational administrative efficiencies, coordinating with cross-functional partners where needed to remove roadblocks and expedite outcomes. Establish and maintain a professional and cohesive working relationship with your peers, cross-functional teammates, and department leaders. 7+ years or equivalent HR compliance, HR generalist or employee relations experience. Bachelor's Degree in Human Resources or equivalent experience. Prior supervisory or managerial experience in leading a team and process. Excellent written and verbal communication skills with the ability to flex to various audiences. Ability to create and maintain professional relationships within all levels of the organization. Strong ability to handle confidential information and conduct sensitive investigations, while remaining impartial in your quest to resolve employee concerns. Ability to provide solutions to complex issues, while considering the needs of the business, Company policy and adherence to legal regulations. Experienced at prioritizing and working under time constraints, overseeing multiple projects at one time, and working independently while remaining flexible to changing priorities and assignments. Available for infrequent travel as needed for meetings or in market investigations. Strong expertise of Microsoft Office Products including Outlook, Word, Excel, and PowerPoint, along with ability to adapt to new technology quickly. Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered. Ability to sit and work at a computer keyboard for extended periods of time Ability to stoop, kneel, bend at the waist, and reach daily