Location :

Fort Worth, TX 76155 The Digital Analytics Analyst will build and maintain dashboards, recurring reports, scorecards, alerts, and ad hoc analyses supporting Customer Experience Analytics. The role partners with business and technology stakeholders to monitor digital products, measure KPIs and OKRs, analyze customer behavior, and identify opportunities to improve the customer experience. The position uses SQL, Power BI/Tableau, Adobe Analytics or Google Analytics, and other modern analytics platforms to deliver actionable, data-driven insights.

Job Responsibilities:

Build and maintain dashboards, recurring reports, scorecards, alerts, and ad hoc analyses Develop analytics solutions supporting Customer Experience and digital product performance Use SQL to query, analyze, and transform data from multiple sources Design and maintain Power BI or Tableau dashboards and reporting solutions Utilize Adobe Analytics and/or Google Analytics to analyze digital customer behavior Monitor digital products and track key performance indicators (KPIs) and objectives and key results (OKRs) Analyze customer behavior and digital engagement patterns to identify trends and opportunities Translate complex data into actionable insights and recommendations Partner with business and technology stakeholders to understand analytics requirements Support data-driven decision making across the organization Develop recurring reporting and automated analytics outputs Create alerts and monitoring solutions to identify changes or performance issues Perform ad hoc analysis to answer business and customer experience questions Work with analytics platforms and data environments including Azure, ADX, and Databricks Maintain accurate and reliable dashboards and analytical reports Communicate findings and insights clearly to stakeholders at different organizational levels Collaborate with cross-functional teams to improve digital products and customer experiences Investigate complex data and analytics problems and develop appropriate solutions Identify opportunities to improve analytics processes, reporting, and measurement Perform additional digital analytics and reporting activities as assigned

Skills:

SQL Power BI Tableau Digital Analytics Adobe Analytics Google Analytics Quantum Metric Customer Experience Analytics Dashboard Development Data Visualization KPI and OKR Reporting Digital Product Analytics Customer Behavior Analysis Ad Hoc Data Analysis Data Reporting Azure Azure Data Explorer (ADX) Databricks Data Analysis Business Intelligence Analytics Platforms Data-Driven Decision Making Analytical Problem Solving Stakeholder Management Cross-Functional Collaboration Written and Verbal Communication Attention to

Detail Education/Experience:

Bachelor's degree in Data Analytics, Business Analytics, Computer Science, Information Systems, Statistics, Mathematics, or a related field.