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Creative Financial Staffing

Help Desk Analyst (on-site)

Job Description

Helpdesk Analyst | 1-Month Contract | Great Neck, NY Immediate Start - Interview today - start Monday A growing global organization is seeking a Helpdesk Analyst to provide immediate coverage for a short-term assignment supporting its corporate IT team. This position is ideal for a Desktop Support or Help Desk professional who enjoys hands-on troubleshooting, supporting end users, and working in a fast-paced business environment. Responsibilities Provide Level 1 Help Desk support Troubleshoot hardware, software, printer, and network issues Manage user accounts and permissions Support Active Directory and Microsoft 365 administration Assist with desktop and laptop deployments Maintain inventory and equipment records Support end-user onboarding and training Assist with testing and deployment of systems and applications Requirements 2-3+ years of Help Desk or Desktop Support experience Active Directory experience Microsoft 365 administration experience Windows desktop support expertise Hardware and networking troubleshooting skills Strong customer service and communication abilities Ability to work independently with limited supervision Environment Fully onsite in Great Neck, NY Monday-Friday schedule Supporting both local and global users Small collaborative IT team Immediate start preferred
Contract Details Duration:
Approximately 1 month Potential for future project work depending on business needs Competitive hourly compensation #
CFSSEP2026
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INSEP2026
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CBSEP2026
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ZRCFSTECH
#LI-MH1 EB-1404921432

Benefits

  • Dental Insurance

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Based on New York data

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What they do

A Help Desk Technician or Analyst provides technical support to computer users. Handles customer inquiries and works to resolve technical issues with computer hardware, software or networks. Provides customer support by phone, email, live chat or with screen sharing. May refer customers with complex system or application problems for more advanced technical support. Tracks help requests using a ticketing system.

$55,007 / year median in New York

-4% projected decline

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