IT Systems Manager

Title:

Information Systems Manager Duration:

6 months (possible extension)

Location:

Oakland, CA (

Hybrid:

3 days onsite) Local Candidates are

MUST Overview:

We are seeking a hands-on Information Systems Manager to lead and modernize mission-critical systems for Alameda County Environmental Health. This is a player-coach role, combining technical depth with team leadership, focused on delivering high-impact system initiatives while guiding a small technical team. This is not a project management role. The ideal candidate will actively contribute to technical problem-solving while mentoring staff and driving system improvements.

Key Responsibilities:

Technical Leadership (Hands-on) Provide technical guidance and support across systems including Hedgehog, SQL, and Informatica Review and guide development of SQL queries, ETL processes, and reporting solutions Step in to troubleshoot and resolve complex technical issues when needed Ensure system performance, reliability, data integrity, and security compliance System Modernization & Delivery Lead Hedgehog implementation as the top priority initiative Drive Jira migration (Smartsheet Jira) for case management and workflows Design and implement: Jira project structures Workflow automation and standardization Portfolio dashboards and reporting automation Integrate Jira with Hedgehog, ODS, and analytics platforms Team Leadership Manage and mentor a team of 3 technical analysts Act as a technical coach, supporting skill development and delivery quality Foster accountability, collaboration, and consistent execution Data & Systems Management Oversee SQL databases, ETL pipelines, and reporting tools (Crystal Reports, Informatica) Ensure strong data governance, security, and compliance standards Support analytics and reporting for operational and regulatory needs Stakeholder Collaboration Partner with County IT, program leaders, and vendors Translate business needs into scalable technical solutions Lead system enhancements, integrations, and continuous improvements

Required Qualifications:

Experience 5+ years of hands-on information systems experience (SQL, ETL, applications) 5+ years of leading and managing technical teams Proven experience in enterprise systems support, integration, and modernization Technical Expertise Strong working knowledge of: SQL, database design, and performance tuning ETL tools (Informatica or similar) Reporting tools (e.g., Crystal Reports) Experience with Hedgehog or similar systems (Envision Connect preferred) Experience with Jira implementation and workflow automation Understanding of system integrations, APIs, and data pipelines Familiarity with automation and AI-assisted tools Nice to Have Public sector or regulatory environment experience Experience with data governance and cybersecurity practices Background in system modernization or platform migrations