Brown-Daub Dealership has an immediate opening for experienced Receptionist/ Data Entry Clerk What's the Brown-Daub advantage? We're a family-owned dealership with over 90 years' experience, and have a long history of supporting the Lehigh Valley communities. We are looking for energetic, friendly, and reliable individuals that will help make our team even stronger!
Job Summary:
This position is the dealership's front-line contact with the public and must represent the dealership in a professional, friendly manner at all times. It is the responsibility of this person to greet customers, work with the service department personnel and customers to ensure smooth administration of service paperwork.
Responsibilities:
- Greets customers at the cashier desk in a pleasant and professional manner.
- Computes customer bills.
- Stocking in all new vehicles
- Assists service with giving out service loaners when needed and keeping an updated loaner log
- Verifies and receives payment from customer, secures and records payment received; also obtains the customer's signature on invoice.
- Provides refunds or credit memos to customers for returned merchandise or as directed by managers.
- Balance the cash drawer at the end of the shift, prepare daily bank deposit
- Maintain security on all moneys and receipts against theft and loss at all times. Any money received over $2-3,000 must promptly be deposited in the bank.
- Handles customer complaints with integrity and poise; when necessary, refers dissatisfied customers to the appropriate department or manager for resolution.
- Provides clerical assistance to accounting office, previous account payable experience preferred
- Data entry of weekly warranty statements and reconciliation of schedules
- Works as a switchboard operator and takes appointments as necessary.
- Performs other duties as assigned.
Qualifications/Skills:
- Previous automotive experience preferred
- High school diploma or equivalent preferred
- Excellent verbal/written, interpersonal and customer communication skills.
- Keep a professional appearance at all times.
- Must be reliable/ dependable
- Maintain a clean and neat work space and uphold Brown-Daub standards at all times.
Physical Requirements:
- Must be able to bend and twist (ie: filing) and lift up 10 lbs.
on occasion. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay:
From $15.00 per hour
Work Location:
In person