Find & Apply For Customer Service Representative Jobs in Robinsonville, Mississippi

Essential Functions:

Responsibilities - Cashes checks and redeems chips, tokens and coins. Informs supervisor of guest needs which may require special accommodations. Follows proper check-in procedures at start of shift. Follows proper checkout procedures at end of shift. Informs supervisor when additional coin or currency is needed during shift. Strives to initiate new customer credit applications. Make ship fills to the pit. Responsible for performing a wide variety of monetary transactions for the guest from the casino cage and assisting in the safeguarding of company assets by ensuring all distinguishing job duties are performed according to established company policies and procedures. Assists with tournaments. Maintaining constant awareness of services, promotions and events offered by Fitzgerald s and informs guests. Be informed on current casino events and relay information to guests with enthusiasm and accuracy. Provide guest with player's card in a prompt, courteous manner. Explain to guests the advantages to playing with a player s card and how the points are accumulated.

Requirements:

Money handling experience. Basic math skills. Ability to operate a 10 Key Adding Machine. Accurate typing skills. Ability to work in a noisy, stressful environment. Possess good verbal and written communication skills. Knowledge of computers. Knowledge of Title 31 as it relates to cage functions. Ability to effectively interact with guests and fellow team members in a professional and courteous manner. Ability to promote a positive and professional image of the Fitz Casino Hotel to all patrons and guests. Ability to obtain a Mississippi Work Permit.