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Customer Service Representative
Bountiful, UT

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Performance Automotive Bountiful

Automotive BDC Consultant

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Job Description

Automotive BDC Consultant Performance Automotive Bountiful - 3.6 Bountiful, UT Job Details Full-time From $17 an hour 4 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications Phone communication Call center experience English Outbound calling Client interaction via phone calls Full Job Description Automotive Service BDC Agent Performance Toyota Bountiful - Bountiful, UT Full-time | $17/hr + Bonus Opportunities Performance Automotive is a high-volume, multi-brand dealer group serving the Greater Bountiful area with top brands like Ford, Honda, and Toyota. We're hiring reliable and dependable Automotive Service Business Development Center (BDC) Agents to join our team at Performance Toyota Bountiful . What You'll Do Make outbound calls to schedule service appointments Answer inbound service calls in a professional and friendly manner Respond to customer emails and inquiries promptly Use internal scheduling tools to book and confirm service appointments Maintain strong customer relationships and provide exceptional service Meet or exceed daily call and booking targets ( 100+ calls/day ) Handle customer concerns calmly and professionally Support our Utah and Ohio stores What We're Looking For 1-3 years of customer service experience Strong phone and verbal communication skills Proven experience with high-volume outbound calling Call center experience preferred but not required Bilingual (Spanish-speaking) is a plus Ability to work a full time schedule Reliable and dependable Positive attitude, organized, and detail-oriented Valid driver's license preferred Must pass substance screening Schedule Monday-Friday 9 am - 6:00 pm with a 1-hour lunch Rotating Saturdays (extra day off during the week when working Saturday) Sundays off Full-time In-person (no remote option) Pay Starting at $17/hour + bonus opportunities Additional performance-based bonuses available Benefits 401(k) Health, dental, and vision insurance Paid time off Flexible scheduling Employee discounts Referral bonus program Why Join Us? We offer a positive, fast-paced work environment where customer service is key and results are rewarded. If you're a motivated team player with a drive to succeed and a knack for communication, we want to hear from you. A smile changes the delivery of everything. Apply now and take the next step in your career with Performance Automotive .
Job Type:
Full-time Pay:
From $17.00 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Application Question(s): Are you able to work the schedule specified?
Experience:
Call center: 2 years (Required) Outbound calling: 2 years (Required)
Language:
English (Required) Spanish (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Bonuses/Stipends