Ecommerce Associate

Ecommerce Associate at Shoppe Amber Interiors Ecommerce Associate at Shoppe Amber Interiors in Topanga, California Posted in 9 days ago.

Type:

full-time

Job Description:

JOB TITLE

: Ecommerce Associate

SALARY RANGE

: $70,000 to $85,000

REPORTS TO :

Ecommerce Manager

JOB TITLE

:

Full-Time, Exempt Job Location:

This is a hybrid role, with a minimum expectation of up to 2 days per week in office to facilitate cross-functional collaboration and partnership.

About this role:

We're looking for an Ecommerce Associate who's equal parts detail-obsessed and curious-someone who takes pride in a perfectly optimized product page while understanding the bigger picture. In this role, you'll support the day-to-day maintenance and optimization of our online store, ensuring data accuracy, site performance, and brand consistency, while contributing across merchandising, promotions, QA, and overall site experience. If you're a self-starter who takes ownership, communicates well, and doesn't mind rolling up your sleeves wherever the team needs you, you'll thrive here. ? Please note, as part of a dynamic team, this role may include additional responsibilities beyond those listed below, based on business needs and team priorities.

ESSENTIAL DUTIES & RESPONSIBILITIES

: Product Setup & Content Management // Content Management & Launch Coordination Own end-to-end product setup in Shopify, creating and updating PDPs (descriptions, details, tags, metafields, metadata) to ensure content is accurate and on-brand Edit and upload product imagery as needed, ensuring consistency in cropping, aspect ratios, file formats, and naming conventions Monitor data integrity across ERP/CMS applications, including titles, pricing, variant configurations, and back-order timelines Coordinate and support product launches and assortment extensions to ensure content needs are effectually identified, requested, and delivered Perform comprehensive pre- and post-launch QA, validating alignment with brand standards and content guidelines to ensure a seamless UI/UX Site Merchandising & Reporting Deliver data-driven insights and recommendations to improve optimization and inform site merchandising strategy, leveraging site performance and customer behavior KPIs (conversion rate, traffic, revenue, funnel analysis, A/B testing) Build, curate, merchandise and manage collections and landing pages regularly to align with launches, promotions, inventory, and other business priorities Assist with site navigation, owning product categorization, filters, and tagging logic to provide an intuitive and cohesive UI/UX Implement and optimize cross-sell and upsell strategies to drive AOV and product discovery Site Operations & Promotions Maintain and update static structural and informational support pages, including About, Visit Us, Events, FAQs, etc. Conduct regular site audits to ensure optimal functionality, troubleshooting front-end issues at all levels to identify and resolve any bugs, errors, inconsistencies, and potential friction points Monitor native and third-party integrations, ensuring applications are up-to-date and operating optimally Assist in executing and scheduling promotions, including creation and management of discount codes, banners/pop-ups, and T&Cs, as well as implementation of product inclusion/exclusion rules Cross-Functional Collaboration Partner with merchandising, marketing, retail, and creative teams to ensure alignment across site content, launches, promotions and key business initiatives Liaise with technology and development teams to support enhancements, log issues, and manage resolution requests.

WHAT YOU BRING

: 3+ years experience in ecommerce, digital merchandising, or a related field Must be proficient in Shopify and Google Analytics Extremely detail oriented and highly organized Self-starter with excellent writing skills Knowledge of Microsoft Office Suite Basic knowledge of

HTML, CSS

& Javascript Basic knowledge of Netsuite a plus but not required Photoshop experience a plus Articulate and ambitious, able to multi-task and manage competing priorities Must have a strategic mindset and analytical experience Excellent problem solver Positive attitude and willingness to take on new responsibilities as needed