11650A- Customer Service - Customer Service Rep

11650A- Customer Service - Customer Service Rep Pico Rivera, CA Job Details Full-time 13 hours ago Qualifications Phone communication Word processing High school diploma or GED Client invoicing 10 key typing Order entry Entry level Under 1 year Client interaction via phone calls Full Job Description When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S. BakeMark has immediate job openings for Customer Service Representative! With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with 27 branches conveniently-located across the U.S.

Summary:

Under direct supervision, process all incoming orders from Sales force, customers, and

BAKEMARK

affiliates as assigned.

Responsibilities:

Download PSP orders into NDS system after review. Enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item "outs". Ensures COAs, and Spec Sheets are provided to customers as necessary Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Support Will-Call and sales team when needed. Other duties may be assigned.

Qualifications:

High school diploma or equivalent education and/or one to three months experience. Knowledge of Spreadsheet software, Word Processing software, and 10 key. BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.