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Empower Insurance Group

Hiring: Call Center - License Insurance Broker Representatives

Entry-Level JobVerifiedNo experience needed

Career Insights for Call Center Representative

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What they do

A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.

$35,730 / year median in Texas

+5% projected growth

Explore Career

Job Description

We are expanding our team and looking for driven, people-focused individuals to join us as Health & Financial Solutions Agents. Whether you're already licensed or just starting your journey in the industry, we want to hear from you — we invest in the right people. In this role, you will work with individuals and businesses to help them navigate and enroll in the right coverage and financial solutions, including health insurance, life insurance, supplemental benefits, Property and Casualty, and annuities. You'll handle both inbound and outbound calls, building lasting relationships and delivering real value to every client you serve. What You'll Do Handle inbound and outbound calls with individuals and business clients Educate clients on health, life, supplemental, and annuity products Guide clients through the enrollment and application process from start to finish Build and maintain a strong pipeline of individual and business accounts Develop long-term client relationships and provide ongoing support Stay current on products, regulations, and market changes What We're Looking For Strong communicators who are comfortable on the phone and in person Self-starters with a goal-oriented mindset and strong work ethic Ability to build trust quickly with individuals and business decision-makers Experience in sales, insurance, or customer service is a plus — but not required Licensed agents (Life & Health or P&C) are strongly encouraged to apply Unlicensed candidates are welcome — we will support you in obtaining your license Compensation Competitive commission structure with performance bonuses Bonus incentives tied to individual and team production milestones High earning potential with no cap — your income grows with your book of business Top performers consistently earn well above industry averages Why Join Us Full product portfolio: Health, Lfe, Supplemental, P&C, and Annuities Work with both individual and business clients — diverse and rewarding Licensing support and professional training provided Supportive team environment with strong leadership In-person role with a collaborative, high-energy office culture Real career growth in a recession-resistant industry If you are ready to build a meaningful career helping people protect what matters most, apply today and let's talk about your future with our team.
Job Types:
Full-time, Permanent Work Location:
In person

Benefits

  • Bonuses/Stipends
  • Health Insurance
  • Dental Insurance
  • Life Insurance