Remote Work Policy & Eligibility
FedEx allows employees in IT, customer service, project management, and sales to work remotely after 90 days of service, meeting department requirements, completing data security training, signing a telework agreement, and tracking new job postings.
- Employees must complete 90 days of corporate service
- Data security training completion
- Signed telework agreement
- Full-time status often required
- Approval by department head across business units
Types of Remote Positions
FedEx lists ten remote and flexible job titles across Sales, Supply Chain, Technology, Design/Dataworks, Operations, and Customer Service. Roles include Business Development Executive, Site Reliability Engineering Advisor, and Customs Trade Coordinator. Set job alerts to track new postings.
| Job Title | Remote/Flexible | Department/Area | Description Highlights |
|---|---|---|---|
| Business Development Executive | Remote | Sales/Supply Chain | Direct sales, prospecting, lead generation, account management |
| Site Reliability Engineering Advisor | Remote (U.S.) | Technology/Engineering | System reliability, capacity planning, performance improvements |
| Product Designer Lead | Flexible/Remote | Design/Dataworks | Leads design teams, focuses on customer-centered design, supports Gen AI |
| Manager, Digital Delivery Operations | Flexible | Operations/Dataworks | Oversees SaaS support, leads operations team, streamlines workflows |
| Senior System Architect | Flexible | Technology/Architecture | Defines technical infrastructure, provides leadership and mentorship |
| Business Product Analyst III | Flexible | Product Management | Product owner, scrum master, manages backlog and feature delivery |
| Customs Trade Coordinator | Flexible | Trade/Compliance | Coordinates import/export documentation, ensures compliance |
| Call Center Agent | Remote | Customer Service | Handles customer inquiries, moves to remote after training |
| Member Service Representative | Remote | Customer Service | Provides support from home, requires high-speed internet |
| Various (HR, Admin, Marketing, etc.) | Flexible/Remote | Multiple | FedEx offers remote, part-time, seasonal, and temporary roles |
- Roles cover account management, sales, and supply chain solutions
- Selling roles handle prospecting and account growth
- Data-driven positions like Site Reliability and System Architect
- Customer service and trade compliance roles handle packages and documentation
Qualifications & Skills
FedEx requires remote applicants to have 3+ years of related experience, a bachelor’s degree in a business or technical field, strong communication and problem-solving skills, plus proficiency in MS Office, VPN, and collaboration tools.
- 3+ years of related job experience
- Bachelor’s degree in business or technical field
- Strong written and verbal communication
- Problem-solving and time-management abilities
- Proficiency in MS Office, VPN, and Teams
How to Apply
Apply for FedEx remote jobs on the FedEx Careers site by filtering location to ‘Remote’, uploading a tailored resume and cover letter, reviewing qualifications, completing online assessments, and enabling job alerts for new postings in the hiring process.
- Filter by ‘Remote’ in location field
- Upload resume and customized cover letter
- Complete online assessments per job title
- Search job postings and set job alerts
- Print application confirmation for your records
Technology & Tools
FedEx equips remote employees with company laptops, VPN access, Microsoft Teams, SharePoint, and noise-canceling headsets to secure data, ensure site safety, support real-time operations monitoring, and connect global professionals in shipping and supply chain.
- Company laptop with encryption software
- VPN with two-factor authentication
- Microsoft Teams for video and chat
- SharePoint for secure file sharing
- Noise-canceling headset for clear audio
- Support operations for the world’s leading shipping network
Benefits & Perks
- Health, dental, and vision insurance
- Quarterly home-office stipend
- 15 days paid time off annually
- 401(k) with company match
- Online courses and communities for professional growth
Typical Questions
Below are common questions we get asked about this topic.
What kind of technology or equipment does FedEx provide for remote employees?
FedEx provides laptops, VPN access, and collaboration tools like Microsoft Teams for remote employees. Some roles require home office equipment or personal devices; candidates research equipment lists and confirm provisions during the hiring process.
Are FedEx remote jobs available internationally, or are they limited to the United States?
Most FedEx remote jobs require US-based employees due to legal and business needs. Few roles allow work from other countries. International applicants must check each job posting’s location and compliance details.
How does FedEx onboard and train remote employees compared to in-office hires?
FedEx uses virtual orientation sessions, e-learning modules, and mentor programs to onboard remote employees. Training mirrors in-office schedules and includes group calls, online courses, and team introductions to ensure equivalent support and skill development.
