Dealership Warranty Administrator Position Available In Jefferson, Louisiana

Dealership Warranty Administrator Walker Acura – 2.0 Metairie, LA Job Details Full-time $15 – $20 an hour 4 hours ago Qualifications Automotive repair Management Mid-level High school diploma or GED Analysis skills Organizational skills Business Administration Business Associate’s degree Communication skills Dealership experience Full Job Description About the

Role:

The Dealership Warranty Administrator plays a crucial role in ensuring that all warranty claims are processed efficiently and accurately, contributing to the overall financial health of the dealership. This position involves meticulous record-keeping and communication with manufacturers to resolve warranty issues and ensure compliance with policies. The administrator will be responsible for analyzing warranty claims to identify trends and areas for improvement, ultimately enhancing customer satisfaction and dealership performance. By managing warranty documentation and liaising with service departments, the administrator helps to streamline operations and reduce costs associated with warranty claims. The end result of this role is to maintain a high level of service quality while maximizing warranty reimbursements for the dealership.

Minimum Qualifications:

High school diploma or equivalent. Proven experience in a warranty administration role or similar position within the automotive industry. Strong understanding of warranty policies and procedures.

Preferred Qualifications:

Associate’s degree in business administration or a related field. Experience with dealership management software and warranty processing systems. Knowledge of automotive repair processes and terminology.

Responsibilities:

Process and submit warranty claims to manufacturers in a timely manner. Review and analyze warranty claims for accuracy and compliance with dealership and manufacturer policies. Maintain organized records of all warranty transactions and communications. Collaborate with service department staff to gather necessary documentation and information for claims. Monitor warranty claim trends and provide reports to management for strategic decision-making.

Skills:

The required skills for this position include strong attention to detail and organizational abilities, which are essential for accurately processing warranty claims and maintaining records. Effective communication skills are necessary for liaising with manufacturers and service departments, ensuring that all parties are informed and aligned. Analytical skills are utilized to assess warranty claim trends, helping to identify areas for improvement and enhance operational efficiency. Proficiency in using dealership management software is important for managing claims and documentation effectively. Preferred skills, such as knowledge of automotive repair processes, will further enhance the administrator’s ability to understand and resolve warranty issues efficiently.