Process Support Administrator Position Available In Davidson, Tennessee

Process Support Administrator 4.0 4.0 out of 5 stars Nashville, TN 37214

Location:

Nashville, TN, US, 37214

Requisition ID:

12683 Join our great team and contribute as a: Process Support Administrator

WHO IS HOLCIM?

As a global leader in innovative and sustainable building solutions, Holcim is enabling greener cities, smarter infrastructure and improving living standards around the world. With sustainability at the core of our strategy, we are becoming a net-zero company, with our people and communities at the heart of our success. We are driving circular construction as a world leader in recycling to build more with less. It’s all thanks to our 70,000 talented people around the world who are passionate about building progress for people and the planet through four business segments: Cement, Ready-Mix Concrete, Aggregates and Solutions & Products.

WHO ARE HOLCIM PEOPLE

Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues. Job Purpose Holcim Solutions and Products is hiring a Process Support Administrator (PSA). This position is responsible for processing special form warranties, correcting and reissuing warranty documents and adjusting warranty billings for Holcim brands. The PSA develops, communicates, and executes strategies consistent with Holcim’s objective to deliver best-in- class service through customer focus and operational excellence. Duties and Responsibilities Issue custom warranties according to approved processes Adjust warranty billings Correct and reissue previously issued warranties Interact with and assist customers via telephone, e-mail and other electronic means Understand Holcim’s strategic direction and align team activities and metrics to execute and deliver against them Create and foster a culture of customer-centric, action-oriented, collaborative teammates Participate in corporate initiatives as assigned to enhance company capabilities, performance, and efficiency Qualifications Proficiency in MS Word, MS Excel and Adobe software required Experience in SAP and CRM preferred Outstanding communication and customer service skills, and the ability to maintain positive relationships with customers and teammates Competencies Building Effective Teams Drive for Results and Achievement Influential Communication Business Acumen Decision Quality Organizational Agility Command Skills Data Analytics and Reporting Working Conditions Position is office-based using standard office technologies, with opportunities to work from home. Physical Requirements Normal office-based position requirements

YOUR HOLCIM EXPERIENCE

At Holcim, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please include a note on your application or reach out to us directly. Holcim Solutions and Products US, LLC takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Holcim Solutions and Products US, LLC, and its affiliates and subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted. Did we spark your interest? Build your future with us and apply!