Regional Office Support Leader Position Available In Pulaski, Arkansas

Regional Office Support Leader Garver Engineering company vehicle United States, Arkansas, North Little Rock 4701 Northshore Drive (Show on map) Jun 20, 2025 Careers
Regional Office Support Leader
Multiple Locations
Garver is in search of a Regional Office Support Leader. This role leads office support staff in multiple offices across the assigned region and partners with the Regional Office Administrators (ROAs) on work planning, scheduling, and office management. Travel will be required for this position in order to visit offices under assigned region and build strong working relationships with ROAs. Can work from any Garver office.

Responsibilities:

Supervises office support administrators in assigned regional offices
Acts as a liaison between Business Team Leaders, ROAs, Project Managers, other support staff, and Office Support Administrators
Supports interviewing, hiring, onboarding, and training of new office support
Coordinates and assists with new office set up
Works with the Office Support Administrators to ensure office equipment and/or maintenance needs are met
Identifies, develops, coordinates, and facilitates resource needs and training with the Office Support Services Leader and other Regional Office Support Leaders
Assigns coverage or fills in as needed at a new office or when an Office Support Administrator is absent
Overnight travel will be required
Stay connected and drive Garver cultural initiatives throughout the Office Support Team
Monitor employee productivity to provide constructive feedback and coaching
Address complaints and troubleshoot problems to achieve resolution
Ensure adherence to legal and company policies and procedures, undertaking disciplinary actions when needed
Ensure business goals, deadlines, and performance standards are met to include complying with Garver’s Vision, Mission, and Guiding Principles
Direct employees to the correct Office Support Administrator or elsewhere in the organization to maximize internal customer service
Requisition a company credit card and set up direct bill accounts (Staples, Worldwide Express, Stamps.com, etc.) for new Office Support Administrators
Advise on office event planning, logistics, and budgets
Develop relationships and communication plans with respective Regional Office Administrators
Interact with staff, clients, sub•contractors, and general public
Other duties as assigned

Requirements:

Bachelor’s degree
Valid Driver’s License (There will be times you will have to drive a company vehicle)
A minimum of 7 years related, professional experience
Excellent communication, teamwork, organization, problem•solving, and customer service abilities
Advanced knowledge of standard office equipment and Microsoft Office Suite software
Ability to train and mentor employees within the office support track

Preferred Qualifications:

Supervisory experience
Basic IT experience

Physical Requirements:

Ability to sit for long periods of time
Able to lift or carry up to 30 pounds
Ability to hear, understand, and distinguish speech to communicate in•person and on the phone
Visual acuity to read printed materials and screens These physical demands reflect those that must be met by an employee to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Duties and responsibilities are generally performed in an office setting. Occasional travel to offsite locations to perform work and work-related tasks or to attend meetings may be required.
This job description is intended to be generic in nature and may not include all assigned duties and responsibilities.
Internal applicants must express interest to their supervisor by Friday, June 27, 2025.
Grow With Us
Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Garver walks the talk when it comes to work-life balance.
Founded in 1919, Garver is an employee-owned multidisciplined engineering, planning, and environmental services firm with more than 1,200 employees across the United States. Offering a wide range of services focused on aviation, buildings, construction, enterprise solutions, federal, survey, transportation, water, and wastewater, Garver sits in the top 100 of the Engineering s-Record’s prestigious Top 500 Design Firms list and is consistently recognized as a best firm to work for. Learn more at GarverUSA.com.
Garver is committed to providing equal employment opportunities to all applicants and employees. Our employment practices are based upon an individual’s capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.
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