Administrative Coordinator Position Available In Orange, Florida
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Job Description
Description We are looking for a Service Coordinator to join our team in Orlando, Florida. In this Contract-to-Hire role, you will play a key role in supporting the daily operations of our service office through effective coordination, customer service, and administrative functions. This position is ideal for someone who thrives in a dynamic environment and enjoys ensuring smooth processes and customer satisfaction.
Responsibilities:
- Coordinate scheduling and dispatching of technicians for various service tasks, including repairs, warranty work, maintenance, and job startups.
- Serve as the point of contact for customer inquiries, routing technical questions to the appropriate personnel.
- Maintain accurate timekeeping records for technicians and ensure timely submission for billing purposes.
- Communicate with customers regarding job scheduling, progress updates, and completion follow-ups.
- Process customer invoices and manage accounts payable/receivable functions, including payment follow-ups.
- Ensure proper documentation and close-out of work orders, including filing purchase orders and other job-related paperwork.
- Manage the warranty administration process and ensure compliance with all requirements.
- Order parts, track shipments, and maintain inventory organization.
- Input and maintain accurate data in the Enterprise Resource System, including customer details, work orders, and technician hours.
- Assist new hires with onboarding paperwork and ensure compliance with employment documentation requirements. Requirements
- Proven experience in customer service or administrative roles, preferably in a service-oriented environment.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
- Proficiency in enterprise resource systems and other office software.
- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.
- Ability to coordinate schedules and dispatch technicians efficiently.
- Experience with accounts payable/receivable processes and billing.
- Knowledge of inventory management and order tracking.
- Familiarity with onboarding processes and employment documentation is a plus.
TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .