Administrative Support Coordinator Position Available In Lafayette, Louisiana

Administrative Support Coordinator The Family Tree Information, Education & Counseling Center – 2.0 Lafayette, LA Job Details Part-time From $15 an hour 3 days ago Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Social media management Customer service Mid-level Microsoft Office Databases Administrative experience High school diploma or GED Database management Bachelor’s degree Computer skills Constant Contact 2 years Full Job Description

JOB TITLE

Support Coordinator

PROGRAM/DEPARTMENT

Administration

SUPERVISOR

Director of Operations HOURS:

Evenings (5-8pm) Monday-Thursday. More hours may be negotiated. The Support Coordinator —under the direction of the Operations Supervisor—is responsible for the administrative support of The Family Tree Agency. Greet The Family Tree clients and assist with scheduling counseling and education appointments. Maintain filing system and record keeping. Assist the staff in a supportive role to ensure program operations and functions are upheld. Perform other clerical work as assigned. Operate cooperatively as part of a multi-disciplinary team.

Focused Expectations:

Maintain accurate records of services for statistical reports in order to generate program reports. Answers The Family Tree phone calls and transfers to the appropriate staff member. Greets Counseling and Education clients, accepts payment for services, prints certificates, schedules appointment and follow-ups. Performs program support tasks such as organize forms; photocopies; files; orders and maintains program materials and educational handouts. Performs general clerical functions such as sends faxes; sorts, routes and distributes mail; types material from typed or handwritten copy; prepares correspondence, reports and other documents; responds to emails and voicemails. Monitors and maintains required files for program operation and to meet funding source standards. Maintains confidentiality and adheres to HIPAA regulations. Communicates with other program members to keep staff informed of administrative decisions and matters of policy. Schedules conferences and meetings and sets up for staffing, board meetings, education classes, and any other meetings/conferences. Performs a variety of administrative tasks such as opening/closing duties, maintaining bulletin board, organizing appointment calendar, screening visitors and telephone calls by answering or referring routine questions. Qualifications and Education Requirements The Support Coordinator will exhibit personal and professional characteristics that include, but are not limited to: Two years of experience, preferably in a non-profit setting, with practice in social service resources and referrals, public relations, and presentation/distribution of printed materials. Sound organizational ability, a high degree of energy, creativity, and initiative. Highly developed interpersonal, oral, verbal, written, and listening skills. Able to perform multiple tasks on computer. Knowledge and proficiency in a variety of computer programs (i.e., Microsoft Word, Excel, Adobe) and experience with database management. Bachelor’s degree preferred. High school diploma and at least 2 years of experience required. Proficient with Microsoft Office Suite Working knowledge of Google Drive & online newsletter platforms (e.g., Constant Contact) Online presence & working knowledge of social media platforms (e.g., Facebook & Instagram) Familiar with CRM/DMS databases and event management platforms (e.g., Eventbrite & PayPal)

Job Type:

Part-time Pay:

From $15.00 per hour Expected hours: No more than 20 per week

Schedule:

Evening shift Ability to

Commute:

Lafayette, LA 70508 (Required) Ability to

Relocate:

Lafayette, LA 70508: Relocate before starting work (Required)

Work Location:

In person