Administrative and Scheduling Coordinator Position Available In Monmouth, New Jersey

Administrative and Scheduling Coordinator Spartan Home Services Aberdeen, NJ 07747

Overview Job Description:

We are looking for a dedicated, professional, and resilient individual to join our team as a Customer Service and Scheduling Coordinator. As the first point of contact for our customers, you will ensure exceptional service and a positive first impression. Key responsibilities include answering phones, scheduling appointments with a strong knowledge of New Jersey and learn our service areas, and coordinating with our technicians to ensure efficient service.

Qualifications:

Experience in customer service, preferably in a home service company. Excellent communication skills and a professional phone manner. Ability to remain calm, reassuring, and resilient, with a thick skin and the capacity to handle feedback and challenging situations gracefully. Familiarity with scheduling and basic accounting software, such as QuickBooks, is a plus. Experience with social media marketing on platforms like Facebook, Instagram, and potentially TikTok, along with basic photo editing skills. A commitment to the company’s growth and success. Flexibility with scheduling and willingness to occasionally cover weekends as needed.

Compensation:

Competitive hourly rate with opportunities for performance-based bonuses. Potential for additional incentives based on company performance and customer satisfaction. If you are organized, motivated, and ready to be an essential part of our team, we would love to hear from you!

Job Type:

Full-time Pay:

$40,000.00 – $50,000.00 per year

Schedule:

Day shift Monday to Friday Weekends as needed

Work Location:

In person