Front Desk Supervisor Position Available In Orange, New York

Front Desk Supervisor 5.0 5.0 out of 5 stars New Windsor, NY 12553 Job Overview Our busy and growing medical practice is seeking a compassionate, organized, and detail-oriented Front Desk Supervisor to lead the front office team. As the first point of contact for patients, the ideal candidate will create a welcoming and professional environment while managing day-to-day administrative functions efficiently. This role is essential to ensuring a smooth patient experience and supporting the overall operations of our clinical team. Key Responsibilities Greet and check in patients in a warm, courteous manner while ensuring timely registration and accurate intake of information. Manage multi-line phone systems, schedule appointments, handle referrals, and direct calls to appropriate clinical or administrative staff. Coordinate provider calendars and confirm upcoming appointments to minimize scheduling conflicts and maximize efficiency. Maintain an organized, HIPAA-compliant front desk area and ensure patient materials and forms are readily available. Assist with provider schedule preparation. Deliver outstanding customer service by addressing patient inquiries, resolving concerns, and supporting a patient-first culture. Perform general administrative duties such as insurance verification, data entry, patient correspondence, and filing. Uphold patient confidentiality and ensure compliance with medical office policies and healthcare regulations. Qualifications Strong organizational skills with the ability to multitask and prioritize in a fast-paced clinical environment. Experience with medical office phone systems and scheduling software is preferred. Knowledge of EclinicalWorks (eCW) Bilingual candidates are strongly encouraged to apply to better serve our diverse patient population. Excellent interpersonal and communication skills with a commitment to patient care. Proficiency with computers and Microsoft Office Suite. Previous experience in a medical front desk, receptionist, or administrative role is highly desirable. Why Join Us? As our Front Desk Manager, you will be a key part of a caring and supportive team dedicated to providing high-quality patient care. If you are passionate about making a difference in people’s lives and thrive in a structured, service-focused setting, we’d love to hear from you.

Job Type:

Full-time Pay:

$18.00 – $25.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

8 hour shift Monday to Friday Weekends as needed

Work Location:

In person