Real Estate Administrative Coordinator Position Available In Lamoille, Vermont

Real Estate Administrative Coordinator Hickey & Foster Real Estate at Keller Williams Vermont 1056 Mountain Road, Stowe, VT 05672 Job Summary We are seeking a dedicated and proactive Customer Care Coordinator to join our team. This role is essential in providing exceptional customer service and support to our clients while ensuring compliance with Fair Housing regulations and real estate law. The ideal candidate will possess strong administrative skills, be able to communicate effectively via phone and email, and demonstrate a passion for helping others in the real estate market. This is not a sales role; this person’s position is to support our team of Real Estate Agents and elevate the clients’ experience working with our team. This job will be in-person at our Stowe office with occasional days at our South Burlington location. Job Description Transaction Management Act as main point of contact for all clients, co-op agents, attorneys, lenders, and unrepresented parties throughout entire contract to close period Check contract files for compliance and communicate necessary updates to agents Upload all compliance documents to compliance portal Communicate commission information to market center Send welcome email to all parties with contract documents in a timely manner Coordinate inspections, moving times, other vendor dates as needed Update transaction calendars as information changes Update compliance portal as information changes Send weekly email updates to Agent; enlist agent in a timely manner if negotiation is needed Create commission statement and send to attorneys two weeks ahead of closing Keep track of closings and follow up with agents to receive closing documents Referral asks and review requests post-closing via email template Upload closing documents in compliance portal and organize closings Track all transactions from Under Contract to Post-Closing Update systems and processes as needed Listing Management Track all upcoming and active listings Collect listing documents via phone/email requests to Town Clerks Check files for compliance and communicate necessary updates to agents Coordinate listing timeline with Listing Agent Assist with scheduling photos and pre-listing inspections Draft listings in MLS Database Management Answer all team line telephone calls during business hours and direct inquiries to appropriate source Update client records in CRM when clients go under contract Changing status, add transaction details and custom fields, start action plans Update client records in CRM when transactions close/terminate Initiate post-closing plan and client follow up Marketing Build vendor relationships by inviting them to contribute to our monthly newsletters Draft monthly newsletter articles and complete newsletter by the end of the first full week of the month Create multiple marketing lists and content specific to groups of clientele/referral agents Build “Just Listed” and “Just Sold” postcards and distribute via mail service Create open house marketing materials Create social media graphics for new listings, team events and disperse Coming Soon / Just Listed messages to brokerage Maintain YouTube channel and upload regular videos as received by Photographer Qualifications Real Estate License or obtain Real Estate License within six (6) months of hire Familiarity with real estate compliance software including Dotloop and Command Familiarity with sales CRMs, preferably Follow Up Boss Familiarity with the Multiple Listing Service (MLS) as an administrator Strong interpersonal and communication skills Strong ability to set and meet deadlines Comfort with regular phone calls High level of organizational skills Comfortable working in a dynamic team environment

Job Type:

Full-time Pay:

$48,000.00 – $60,000.00 per year

Benefits:

Employee discount Paid time off Professional development assistance Referral program

Schedule:

8 hour shift Monday to

Friday License/Certification:

Real Estate License (Preferred) Ability to

Commute:

Stowe, VT 05672 (Required)

Work Location:

In person