Collections Specialist Position Available In Broward, Florida

Collections Specialist GenServe

LLC – 2.4

Coral Springs, FL Job Details Full-time Up to $50,000 a year 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Opportunities for advancement Life insurance Retirement plan Paid sick time Qualifications Accounts receivable Microsoft Outlook Account analysis Accounts receivable experience (3-5 years) Salesforce Mid-level Bachelor’s degree Accounts receivable experience (1-2 years) Accounting Debits & credits B2B Business Account management Accounting Communication skills Negotiation Account reconciliation Full Job Description GenServe is seeking a Collections Specialist to join our growing organization. In this position, you will be responsible for managing the A/R for a group of customers. You will communicate with these customers to ensure A/R aging accuracy and timely payment, produce appropriate back-up documentation as needed and escalate non-paying customers.

Duties/Responsibilities:

• Monitor GenServe’s accounts receivable and identify overdue accounts.
• Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
• Update Customer Aging’s as needed to ensure that all payments and credits are properly reflected. Deliver Aging’s regularly to each Customer
• Update customer contact information as needed to properly manage the account
• Resolve customer issues and complaints concerning billing
• Submit regular reports on the status of unpaid accounts to the sales team and management and seek collaboration on ways to receive payment

Required Skills/Abilities:

• Possess excellent communication skills – both written and verbal
• Possess excellent listening skills
• Is knowledgeable about accounts receivable and the process of maintaining general ledgers
• Demonstrates strong critical thinking, problem-solving and negotiating skills
• Demonstrates patience in a highly multi-tasked environment
• Proficiency with ERP systems

Education and Experience:

• Bachelor’s degree in Business, Accounting, or related field preferred.
• At least 3 years related experience preferred.

Job Type:

Full-time Pay:

Up to $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Retirement plan Vision insurance

Work Location:

In person