VOB and Collections Specialist Position Available In Hillsborough, Florida
Tallo's Job Summary: Seeking a VOB and Collections Specialist in Tampa, FL. Responsibilities include contacting individuals for debt collection, negotiating payment plans, and maintaining accurate records. Requirements include 2+ years of medical billing experience and strong negotiation skills. Full-time position with competitive pay starting at $21.00 per hour.
Job Description
VOB and Collections Specialist Confidential Tampa, FL 33603
- Hybrid work
Job Summary:
We are seeking a detail-oriented and motivated VOB and Collections Specialist to join our team. You will be responsible for running Verification of Benefits and contacting individuals to collect outstanding debts. Your primary goal will be to recover payments and maintain positive relationships with clients.
Duties:
- Contact individuals to collect outstanding debts
- Negotiate payment plans and settlements
- Maintain accurate and up-to-date records of all collection activities
- Follow legal requirements and company policies when pursuing collections
- Provide excellent customer service while handling sensitive financial matters
- Utilize various communication channels, including phone calls, emails, and letters, to reach debtors
- Collaborate with internal teams to resolve billing issues and disputes
- Conduct account analysis to identify delinquent accounts and develop strategies for recovery
- Perform account reconciliation to ensure accuracy of debt balances
- Stay updated on industry regulations and best practices related to collections
Experience:
High school diploma or GED, Associates degree preferred At least 2 years of experience working in medical billing and collections in a clinical setting preferred At least 1 year experience in collections or a related field is required Familiarity with medical terminology is a plus Proficiency in using accounting software and other relevant tools Strong negotiation skills and ability to handle difficult conversations Excellent phone etiquette and communication skills Attention to detail and ability to analyze account information accurately Ability to work independently and meet collection targets We offer competitive compensation based on experience.
Note:
This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$21.00
- $23.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location:
Hybrid remote in Tampa, FL 33603
