Collections Specialist Position Available In Miami-Dade, Florida

Collections Specialist
We are on the lookout for a Collections Specialist to join our dynamic team in Miami, Florida. In this role, you will be tasked with overseeing our collection processes in a business-to-business context. This role operates within the financial services industry and will involve utilizing a range of accounting software systems to facilitate your work.

Responsibilities:

• Manage and oversee the entire collection process for business-to-business transactions.
• Use accounting software systems to track and manage customer credit applications.
• Leverage tools such as Accurint and ADP to facilitate financial services operations.
• Utilize CRM and Epic Software to maintain accurate customer credit records.
• Handle accounts receivable (AR) tasks and answering inbound calls from customers.
• Oversee billing functions and claim administration tasks related to customer accounts.
• Take appropriate actions based on the monitoring of customer accounts.
• Employ excellent communication skills to resolve customer inquiries effectively.
• Proficiency in Accounting Software Systems is necessary for managing financial data
• Experience with Accurint, a tool used for tracing and locating debtors
• Knowledge of ADP – Financial Services for efficient payroll and employee data management
• Familiarity with CRM (Customer Relationship Management) software to maintain effective customer relationships
• Expertise in Epic Software for managing healthcare billing and revenue cycle
• Competence in Accounts Receivable (AR) to ensure timely and accurate payment processing
• Ability to manage Answering Inbound Calls, providing excellent customer service
• Experience in Billing Functions, including invoice generation and payment tracking
• Skilled in Claim Administration, ensuring accuracy in claim submissions and payments
• Proficient in Collection Processes, including negotiation and resolution of outstanding debts.