Regional Collection Specialist Position Available In Miami-Dade, Florida

Between $62k and
$89k
Per Year
Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $40k – $51k Per Year Regional Collection Specialist
Pacific Dental Services

Occupation:

Bill and Account Collectors

Location:

Miami, FL – 33138
Positions available: 1
Job #: 91168

Source:

Pacific Dental Services

Posted:

6/11/2025

Web Site:

www.pacificdentalservices.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Schedule
Full Time
Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
Responsibilities

• Weekly, check all portals; (e.g. Request for Information (RI), and Credit and Claims) to ensure that any missing information is obtained, so that the claims are billed properly; review and take necessary action in the credit portal to ensure meeting Company’s credit goals, review and take necessary action in the claims portal for any past due adjustment requests from CBO.
• Process the Aging Collection Report ensuring complete accounts are properly billed to the patient and insurance. Not just reviewing a point in time date of service, but examining accounts in its entirety.
• Read and analyze Explanation of Benefits (EOB) statements and adjust accounts according to PDS claims processing criteria, including; claim tracing and contacting insurance carriers and/or ensuring patients balances are secured as appropriate.
• Document all actions on accounts in the system. Maintain effective, ongoing communication with CBO on accounts handled.
• Provide ongoing coaching and training to OM and Benefit Coordinator (BC) one-on-one, or in groups as appropriate.
• Meet monthly with OMs of assigned region to assist with working though credit and collection reports to increase office collection rate.
• Communicate trends and suggestions to improve processes to OMs, Regional Managers (RM), Regional Partners (RP) and CBO. Meet with RM at end of month to review accounts sent to collections over Company approval limits and claim adjustments outside of Company policies.
• Develop systematic approach for process improvement, and effectively coordinate and communicate changes and enhancements.
• Participate in CBO operations call and any other meetings as required.
• Ensure compliance with Company policies as well as State, Federal and other regulatory bodies.
• Maintain an appropriate professional appearance and demeanor in accordance with Company policy.
• Other duties as assigned by management. Additional Information Help for Additional Information. Opens a new window. Additional Information Help for Additional Information. Opens a new window.
  Qualifications
• Equivalent to high school diploma or general education degree (GED), required.
• 3-4 Years of related experience in the dental field, required. Preferred
• Bachelor’s degree and 3 to 5 years of related experience, preferred.
• Prior experience as a claims auditor within a group practice environment, preferred.
• QSI (Quality Systems Inc.) experience, preferred. Benefits
• Medical, dental, and vision insurance
• Paid time off
• Tuition Reimbursement
• 401K
• Paid time to volunteer in your local community Compensation Information $62,222.

00-$88,721.50 / Annually PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members. Help for Employer Information. Opens a new window.