F/T Collections Officer I – (1163) Position Available In Okaloosa, Florida

$19.76
Per Hour
DOE (Depends on Experience)
Position range in Florida $18.17•$23.12 Per hour F/T Collections Officer I•(1163)
Eglin Federal Credit Union

Occupation:

Bill and Account Collectors

Location:

Eglin AFB, FL•32542
Positions available: 1
Job #: 12481756

Source:

Employ Florida

Posted:

4/17/2025

Updated:

4/18/2025

Expires:

4/28/2025

Web Site:

Employ Florida
Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.

HS 12 40

Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
Collection Officer I
Full Time

Requisition ID:

1163

Starting Pay:

$19.76

Position Closing Date:

04/28/2025

Role:

Preserves Credit Union assets by controlling delinquent accounts, collecting delinquent loan payments, counseling with members, and/or recovering collateral.

Essential Functions & Responsibilities:

Contacts delinquent accounts by phone and mail. Advises and counsels members of necessary actions and strategies for debt repayment. Takes appropriate action to bring account to a current status. As necessary, helps members create custom payment plans to repay the Credit Union. Analyzes financial situation of delinquent borrowers. Makes recommendations to repossess collateral when arrangements to bring the loan current are unsuccessful. Maximizes the collection and/or recovery of Credit Union assets from delinquent and charged off accounts. Sets up and maintains accurate files and reports on all collection’s activity. Performs other job-related duties as assigned.

Performance Measurements:

All functions are efficiently, effectively and accurately performed and in compliance with established policies and procedures. Demonstrates strong independence and follow through on job assignments. Proactively completes tasks, solves problems and recommends EFCU products and services. All communications with members, vendors and employees are professional, courteous, clear and concise. Written correspondence is free from spelling and grammar errors. Is trustworthy and performs in a positive, constructive and supportive manner. Consistently reliable in attendance, punctuality and dependability.

Knowledge and Skills:

Experience One year to three years of similar or related experience. Education A high school education or GED. Interpersonal Skills Must have good listening and communication skills. Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Other Skills Must have the ability to work independently and maintain an effective and efficient schedule of workflow.
Proficient with general office equipment, PC and ancillary software. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Help for Employer Information. Opens a new window.