Customer Pay Collector Position Available In Orange, Florida
Tallo's Job Summary: The Customer Pay Collector in Orlando, FL ensures prompt call responses, maximizes outgoing calls, and collects customer payments to meet set goals. Responsibilities include professional inbound/outbound calls, processing payments, resolving complaints, and handling insurance information. Requirements include math proficiency and problem-solving skills. This role requires an Associate's degree or equivalent experience in a related field.
Job Description
Customer Pay Collector 2.5 2.5 out of 5 stars Orlando, FL 32819 • Remote The Customer Pay Collector ensures that incoming calls are answered quickly, outgoing calls are at a maximum, utilizing the dialer. They will also ensure that costumer pay balances are collected and all goals met.
Job Responsibilities:
Represents the company through professional conversation by means of inbound and outbound calls Collects and processes payments, payment plans, and recurring payments Ability to work effectively both individually and as a team Initiate resolution to patient complaints Advises collections department of required actions for billing Submit all Change of Insurance information Handles mail for the center including responding to requests for information #
CC Requirements:
Work with mathematical concepts such as probability and statistical inference Apply fundamental concepts such as fractions, percentages, ratios, and proportions to practical situations Define problems, collect data, establish facts, and draw valid conclusions Interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Education and Experience:
Associate’s degree (AA) or equivalent from two-year College or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience
