Collection Specialist (remote) – Emergency Medical Services Position Available In Palm Beach, Florida

Collection Specialist (remote) – Emergency Medical Services 2.3 2.3 out of 5 stars Delray Beach, FL 33445 •

Remote Title:

Collections Specialist Location:

USA/Remote Reports to:

EMS Global Revenue Cycle Manager FLSA Classification:

Non-Exempt Full-Time or Part-Time:

Full-Time Salary Range:

$18-$24/hour Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise. Join our remote team as a Collections Specialist! Are you experienced in healthcare collections and looking to work from home? At Coronis Health, we’re hiring detail-oriented, driven individuals to help resolve outstanding insurance claims and reduce AR days — all from the comfort of your home. We offer competitive hourly pay, great benefits, and a strong remote team culture.

Position Overview:

The Collections Specialist plays a vital role in ensuring timely and accurate follow-up on insurance claims. This remote position is responsible for managing accounts receivable functions, with a primary focus on claim resolution and payment collection from insurance companies. The ideal candidate is detail-oriented, highly organized, and experienced in working with payers to reduce aging and improve cash flow.

Key Responsibilities:

Conduct phone outreach to insurance companies to verify claim status, reprocess claims, and initiate appeals as needed Work assigned daily task lists and aging reports to resolve outstanding claims Identify denial trends and escalate persistent payer issues appropriately Review Explanation of Benefits (EOBs) and Remittance Advices to ensure claims are processed accurately Navigate payer websites to confirm eligibility, claim status, and submission details Access billing systems to research rejections and coordinate with appropriate teams for resolution Maintain detailed documentation and notes in accordance with HIPAA guidelines Provide claim updates to insurance companies, attorneys, and authorized contacts as needed Participate in department meetings and contribute to team goals and revenue collection targets

Skills and Competencies:

Communication:

Effectively communicates with clients and team members; active listening and professionalism are essential

Organization:

Manages tasks and priorities efficiently; maintains accurate and accessible documentation

Detail-Oriented:

Demonstrates accuracy and thoroughness in claims follow-up and documentation

Teamwork:

Collaborates well with peers and leadership; contributes to shared team success

Job Knowledge:

Possesses working knowledge of CMS1500, UB04, and payer-specific rules

Education and Experience:

2+ years of medical collections or accounts receivable experience required Experience working with payer websites and electronic billing systems High school diploma or equivalent required; post-secondary coursework in healthcare billing is a plus Knowledge of medical terminology, EOBs, PHI, and HIPAA regulations required

Benefits:

Coronis Health offers a comprehensive benefits package to support the well-being and success of our employees, including: Medical, dental, and vision insurance 401(k) plan with employer contributions Paid time off (PTO) and paid holidays Employee assistance program (EAP) Professional development opportunities Benefits may vary based on employment status.

Additional Information:

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Coronis Health is committed to creating a diverse and inclusive environment where all employees are treated fairly and with respect. We are an equal-opportunity employer, providing equal opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. We welcome and encourage applications from candidates of all backgrounds.