Collections Specialist Position Available In Fulton, Georgia

Job Title:

Collections Specialist Job Responsibilities Contact clients to collect on all assigned accounts in accordance with company policy. Reconcile short or overpaid invoices. Generate reports and communicate potential risks to the Accounts Receivable Manager, escalating if necessary, in a timely manner. Research billing history of accounts to assist in resolving client issues and maintain clean client accounts. Initiate client contact and follow-up regarding past due receivables, aged debit and credit invoices, current billing issues, and cash receipt discrepancies (e.g., overpayments/short payments). Develop and maintain client relationships to perform job responsibilities and serve as a resource for client inquiries/issues, aiming for excellent customer service. Provide analysis for Sales and Account Management related to client payment history or issues to support collection efforts. Develop and foster relationships with key internal department personnel within Finance, Client Services, Sales/Commercial, and Vehicle Operations to support client relationships. Post customer payments by recording checks, ACH, and wire transfer payments within established policy timelines. Post other revenue or miscellaneous cash by verifying and entering transactions from lockbox. Document client account-related conversations within identified systems to facilitate follow-up and escalation efforts. Perform other duties and responsibilities as assigned. Qualifications 2-3 years of experience in B2B collections Ability to create pivot tables and VLOOKUPs in Excel. Billing background is helpful Ability to work effectively with various company systems.