Bilingual Collection Specialist Position Available In Richmond, Georgia
Tallo's Job Summary: As a Bilingual Collections Specialist in Augusta, GA, you will contact individuals with outstanding debts, negotiate payment arrangements, and achieve collection targets. Fluency in Spanish is required to communicate effectively. This full-time position offers a salary of $13.00 - $17.00 per hour with benefits including 401(k) matching, health insurance, and paid time off.
Job Description
Bilingual Collection Specialist 3.4 3.4 out of 5 stars Augusta, GA 30901 As a Bilingual Collections Specialist, you will be responsible for contacting individuals who have outstanding debts and working towards resolving their overdue payments. Your primary goal will be to recover outstanding balances while providing exceptional customer service and maintaining a positive company image.
Responsibilities:
Contact customers via telephone to negotiate payment arrangements and discuss repayment options. Speak fluent Spanish to be able to Communicate with Spanish speaking consumers. Collect outstanding debts and achieve set collection targets. Provide excellent customer service by addressing customer inquiries, resolving complaints, and offering suitable payment solutions. Update and maintain accurate records of customer interactions and payment arrangements. Adhere to all legal and regulatory requirements governing debt collection practices. Collaborate with team members and supervisors to identify and implement strategies for improving collection rates and customer satisfaction.
Job Type:
Full-time Pay:
$13.00 – $17.00 per hour Expected hours: 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid sick time Paid time off Paid training Vision insurance Ability to
Commute:
Augusta, GA 30901 (Required) Ability to
Relocate:
Augusta, GA 30901: Relocate before starting work (Required)
Work Location:
In person
