SPECIAL ASSETS (COLLECTIONS) Position Available In Vermilion, Louisiana

SPECIAL ASSETS

(COLLECTIONS) 2.7 2.7 out of 5 stars 221 S State St, Abbeville, LA 70510

Summary:

The position of the Assets Specialist is responsible for the collection of assigned delinquent accounts for one or more types of loans. Assures compliance with all Gulf Coast Bank policies and procedures, as well as all applicable state and federal banking regulations.

Primary Responsibilities:

Recovers funds on charged off secured and unsecured loans by telephone, mail, and in person. Ensures that loan collection actions on assigned accounts are appropriate and timely, and that established policies and procedures are observed. Negotiates extensions and modifications of loans and arranges pay schedules. Maintains accurate and complete records on past-due accounts and collections actions. Uses computer-tracking system for recovery of bad debts. Prepares periodic reports regarding delinquent accounts and collections activities. Refers charged off loans, which could not be resolved in-house, to attorneys for legal action. Attends sheriff sales and inspects property purchases made by the Bank. Files documents and folders and performs other related duties, as necessary. Acts as a sales support resource to all profit centers, as requested. Maintains advanced knowledge and awareness of financial industry status and trends. Chase residences for unreachable customers using personal vehicle (expensed) Engage recovery agencies to repossess collateral Process city court suit, judgments, and garnishments Engage bank attorney for help processing legal suits, foreclosures, judgments, etc. Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values, and accepts responsibility for own actions. Demonstrates knowledge of and adherence to EEO policy, shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes working environment free of harassment of any type, and builds a diverse workforce and supports affirmative action. Follows policies and procedures, completes administrative tasks correctly and on time, supports the Bank’s goals and values, and benefits the bank through outside activities. Help manager with any tasks delegated to oneself including legal, bankruptcy, SBA and repossessed collateral management, month-end reports, and collection meetings

Required Skills/Abilities:

Excellent verbal and written communication skills. Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities. Ability to work independently Strong conflict resolution skills Excellent organizational skills with great attention to detail. Ability to keep information confidential. Ability to exercise integrity and discretion. Ability to remain professional in tense situations. Proficient in

Microsoft Word and Excel Education and Experience:

High School Diploma or equivalent required 3-5 years of collection experience, OR related customer service experience required Banking experience strongly preferred Indirect lending experience preferred We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status