Collections Specialist Position Available In Norfolk, Massachusetts

About the

Company:

We are a leading provider of information management systems. We specialize in delivering cutting-edge solutions that effectively transform data challenges into tangible business opportunities, leveraging years of industry leadership to set new standards in information management. About the

Role:

We are seeking a detail-oriented and results-driven Collections Specialist to join our team. In this role, you will be responsible for managing and collecting outstanding payments from clients related to our services. You will work closely with clients to resolve payment issues, negotiate payment plans, and ensure timely payment collection, while maintaining strong client relationships.

Responsibilities:

• Contact clients with delinquent accounts to discuss payment issues and resolve outstanding balances.
• Negotiate payment plans and work with clients to develop mutually agreeable solutions.
• Document all collection efforts and payment arrangements in the company’s system.
• Identify potential payment issues and proactively work to prevent delinquencies.
• Maintain accurate and up-to-date records of client accounts and payment history.
• Generate and distribute collection reports as needed.
• Comply with all relevant company policies and procedures, as well as applicable laws and regulations.
• Contribute to the team’s overall goal of maximizing revenue collection and minimizing bad debt.

Qualifications:

• Associate’s or Bachelor’s degree in business, finance, or a related field preferred.
• Minimum of 3 years of experience in collections or accounts receivable.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent attention to detail and organizational skills.

Monday-Friday 8-4:30 $20-$25/hr to start temp to perm