Collections Agent – Ridgeland, MS Position Available In Madison, Mississippi

Collections Agent – Ridgeland, MS 3.3 3.3 out of 5 stars Ridgeland, MS At BankPlus, we strive to add value for our employees, customers and shareholders. We are a high-performing TEAM committed to fulfilling promises, building lasting relationships, and making dreams come true. All current employees must have a performance rating of Outstanding or High-Performing to be eligible to post for a position.

General Position Scope:

Responsible for collection of outstanding loan balances in accordance with lending policies and procedures as established by senior management.

Duties and Responsibilities:

Work from list of assigned accounts and note collection efforts into CarmPro Collections software on a daily basis. Contact customers regarding their delinquent accounts to negotiate repayment per contract terms. Utilize in house tools and software to locate and contact customers so that collection efforts can continue and minimize losses. Be accountable for reducing delinquency of assigned accounts. Enlist the efforts of management when necessary to assist in the collection process. Maintain follow up and tracking of assigned accounts for receipt of payments. Remain informed and adhere to all collection laws and procedures. Maintain a thorough knowledge of Bank products, services, policies, procedures and appropriate regulatory issues as related to daily job functions including but not limited to: Bank Secrecy Act; Privacy Act; Fair Lending Act; Regulation E, etc. Complete required compliance training and adhere to the Bank’s standard of conduct. Other duties as assigned Participation in the bank’s High-Performance Connections program. Make referrals to the

Mortgage Center and Wealth Management Position Requirements:

High School degree Six months customer service and lending relationship specialist experience General computer and typing experience with Microsoft Office Suite, to include Excel, Word, and Outlook Excellent verbal and written communication skills Extensive reading as needed Work outside of regular business hours, as deemed necessary Ability to make difficult decisions and handle multiple BankPlus is an Equal Opportunity Employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing.