Collections Specialist Position Available In Alamance, North Carolina

Collections Specialist 3.9 3.9 out of 5 stars Burlington, NC 27217 We are looking for a detail-oriented Collections Specialist to join our team in Burlington, North Carolina. In this long-term contract role, you will play a key part in managing accounts receivable and collection processes to ensure timely payments and maintain strong customer relationships. This position offers an excellent opportunity to utilize your expertise in accounting systems and financial services while contributing to the success of our organization.

Responsibilities:

Oversee accounts receivable processes, ensuring timely and accurate collections. Handle inbound calls from clients to address billing inquiries and resolve payment issues. Manage claim administration tasks, including processing and follow-ups. Utilize accounting software systems to track, update, and report financial data. Perform collection activities, including contacting customers and negotiating payment plans. Collaborate with internal teams to ensure accurate billing and seamless communication. Use CRM tools to maintain detailed records of customer interactions and payment histories. Apply knowledge of Accurint and Epic Software to streamline collection processes. Monitor and analyze outstanding accounts to identify trends and implement corrective actions. Ensure compliance with company policies and industry regulations during all collection activities. Proven experience in accounts receivable and collections management. Proficiency in using accounting software systems and tools. Familiarity with Accurint, Epic Software, and CRM platforms. Strong understanding of billing functions and claim administration processes. Excellent communication skills for handling inbound calls and customer interactions. Ability to analyze financial data and implement effective collection strategies. High level of organizational skills and attention to detail. Knowledge of industry regulations and compliance standards related to collections. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .