Meter Coordinator Position Available In Nash, North Carolina

Meter Coordinator
Full Time Rocky Mount, NC Posted on 4/17/25
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Meter Coordinator to join our team in Rocky Mount, North Carolina.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations. The primary responsibilities of this position is as follows:

Department:

Administration

Reports To:

Meter Collection Supervisor

FLSA Status:

Full Time/Hourly
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Purpose
The Meter Collector contributes to the timely and accurate billing of customers through the collecting and recording of data used to establish usage on supported office equipment.
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Responsibilities
This position is responsible for collecting meter readings by leveraging meter collection tools as well as direct interaction with customers.
Complete daily meter collection assignments
Call customers to collect meter readings on non-networked devices
Upload and download meter readings using various software/tools
Work with internal IT Helpdesk to link data collection tools to customer devices
Monitors daily “issue” reporting and takes appropriate corrective actions to resolve data collection issues
Processes the billing on service contracts once valid meters are input
Provide management and ad-hoc reports utilizing Microsoft Excel
Effectively communicate with employees and interact with customers in a courteous and appropriate manner
Other duties as assigned ________________________________________________________________________________________________________________
Supervision
Supervised
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Contacts

Internal:

Exempt, Non-Exempt

External:

Current Customers, Vendors
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Job-Related Dimensions
Strong attention to detail
Strong communication skills – both verbal and written
Proficiency in MS Office products (Excel, Word, MS Outlook).
Proficiency in E-Automate or other similar ERP system
Proficiency with ECM/Workflow software
Ability to multitask
Ability to work in fast paced environment with time sensitive deadlines ________________________________________________________________________________________________________________
Qualifications
HS Diploma or GED
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Physical Demands & Work Environment
Ability to sit at desk for prolonged periods of time.
Ability to talk on the phone and work with various computer tools and applications.
Ability to type and compose written communication in various forms.
Ability to lift 20+lbs on occasion.
Ability to work in fast paced environment
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UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee’s total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities.

Our comprehensive benefits package includes:

Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare, including orthodontia for both adults and child(ren)
Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
Flexible Spending and Health Savings Account Options – Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
Voluntary coverages at low group rates including Aflac Insurance – In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
Pet Insurance, breathe easy knowing Nationwide has your pets covered
Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
Generous vacation, holiday, and sick leave programs – as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.