Collections Specialist Position Available In Passaic, New Jersey

Description We are looking for a detail-oriented Collections Specialist to join our team in Totowa, New Jersey. This contract position offers an opportunity to play a critical role in managing accounts receivable and ensuring accurate payment tracking. If you excel in communication and have a strong background in collections and billing processes, we invite you to apply.

Responsibilities:

• Maintain accurate records of payment commitments and schedule regular follow-ups to ensure timely collections.
• Review accounts receivable aging reports to identify and prioritize overdue accounts.
• Collaborate with internal teams to resolve discrepancies in billing and account details.
• Update account information in the system and generate necessary reports, including scheduled and ad hoc aging reports.
• Process credit card payments and manage the release of orders placed on credit hold.
• Communicate effectively with clients to address payment issues and negotiate solutions.
• Ensure compliance with company policies and procedures during all collections activities.
• Provide support in claim administration and address customer inquiries related to billing.
• Participate in improving collections processes to enhance efficiency and accuracy. Requirements
• Proficiency in accounting software systems and CRM platforms.
• Experience with Accurint and ADP financial services is preferred.
• Strong knowledge of accounts receivable and collection processes.
• Ability to handle inbound calls and resolve billing-related inquiries professionally.
• Familiarity with Epic Software and claim administration.
• Excellent organizational skills and attention to detail.
• Strong communication and negotiation abilities.
• Ability to work onsite Monday through Friday in a business or business casual environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .