Collection Agent Position Available In Erie, New York

Collection Agent Asset Management Services Buffalo, NY 14228

Overview:

We are seeking experienced Collection Agents, to join our team. As a Collection Agent, you will be responsible for collecting outstanding debts from clients and maintaining accurate and up-to-date records. This role requires strong communication skills, a thorough understanding of delinquent accounts, strong negotiation skills, and a patient and professional demeanor.

Duties:

• Collect outstanding debts from clients through inbound and outbound phone calls.
• Negotiate payment plans with clients and follow up on outstanding debts.
• Skip trace and locate Consumer using Skip tracing tools.
• Utilize negotiation skills to resolve balances.

Skills:

• Experience with collection and billing procedures
• Ability to negotiate and communicate effectively with clients
• Strong Verbal and communication skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to listen
• Excellent negotiation skills Qualifications
• Strong background in customer service and Collections
• Excellent phone etiquette and communication skills
• Experience in negotiation and account analysis
• Ability to perform account reconciliation and utilize math skills efficiently

Compensation:

Pay is based on experience Additional incentives for proven performance metrics

Job Type:

Full-time Pay:

$16.00

• $20.

00 per hour Expected hours: 40 per week

Experience:

Customer service: 2 years (Required) skip tracing: 2 years (Required)

Collections:

1 year (Required) Ability to

Commute:

Buffalo, NY 14228 (Required) Ability to

Relocate:

Buffalo, NY 14228: Relocate before starting work (Required)

Work Location:

In person