Collection Specialist Position Available In Oneida, New York

Collection Specialist 3.8 3.8 out of 5 stars Marcy, NY 13403 Credit Union is seeking a motivated and detail-oriented Collection Specialist to join their team.

Responsibilities include the following:

Responsibilities :

Process all correspondence for collections department, ensuring accuracy of work. Create form letters, type labels, and provide general administrative support Analyze accounts to identify next steps (i.e. account types, amount owed, credit score, collateral value, etc.) Maintain collection files according to department procedures Input data into the credit union’s collection system, and generate reports as requested Respond to telephone calls regarding payment notices and delinquent accounts Supervise mailing of payment notices, ensuring that credit union errors are detected promptly and corrected Provide members with a complete explanation of the loan’s status as requested Follow up on delinquent loans and make calls for interest, partial, or full payment Maintain a detailed written record of all communications made regarding the delinquency Receive and write receipts for mail payments directed to the department and route to teller Prepare information needed or required by collection agency, and post receipts from collection agency Correspond with attorneys regarding accounts that have been sent out for legal Requirements Proven experience in collections or accounts receivable management is preferred Strong negotiation skills with the ability to handle difficult conversations professionally Excellent communication skills, both verbal and written, with attention to detail Ability to work independently as well as part of a team in a fast-paced environment Proficient in Microsoft Office Suite Products #EXP001

Job Type:

Full-time Pay:

$22.50 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance

Education:

Associate (Preferred)

Experience:

Accounts receivable: 2 years (Preferred)

Work Location:

In person