Cash Collector Position Available In Montgomery, Pennsylvania
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Job Description
Cash Collector#25-66895
$22.73-$25.00 per hour
Horsham, PA
All On-site Job Description
Our Client, a Building Technology and Software Services company, is looking for a Cash Collector for their Horsham, PA location.
Responsibilities:
Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
Analyze accounts and achieve collection targets as per Dialer Strategy
Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
Manage collections and provide early stage customer service to avoid any customer complaints.
Coordinate with cash applications team for accurate application of funds and remittance advice.
Work on disputes of assigned portfolio to drive resolution/closure.
Work on unapplied cash of assigned portfolio. Manage portfolio review calls with internal/external stakeholders.
Process adjustments, write off, netting requests, refunds
Account Reconciliations
Maintain daily adherence as per business requirements
Analyzing daily AR reports to drive cash collection
Requirements:
5-7 years of experience required in North America/Canada Collections
Proficient in both verbal & written communication with excellent American pronunciation
Proficiency in GETPAID/Collection tools.
System knowledge in ERPs Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc.
Work experience in a shared service contact center in mandatory.
Driving to the other offices when necessary for collaboration and training. Why Should You Apply?
Health Benefits
Referral Program
Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
