Collector Position Available In Shelby, Tennessee
Tallo's Job Summary: The Collector position at Independent Bank in Memphis, TN offers an estimated salary of $37.8K - $46.4K a year. Responsibilities include initiating customer contact, evaluating financial situations, negotiating repayment terms, and conducting skip tracing. Qualifications include 1-2 years of collections experience, basic Windows knowledge, and typing skills. Bilingual abilities are a plus.
Job Description
Collector
INDEPENDENT BANK – 3.5
Memphis, TN Job Details Estimated:
$37.8K – $46.4K a year 9 hours ago Qualifications Bilingual Some college Windows High school diploma or GED Math Typing Entry level Full Job Description
JOB SUMMARY
The Collector will initiate customer contact and determine reason for delinquency; evaluates customer’s financial situations and negotiates terms of repayment to bring account current. This position is also responsible for skip tracing and research of delinquent accounts. Collectors must adhere to all Bank policies, procedures and all compliance regulations.
SKILLS REQUIRED
1-2 years of collections experience preferred Ability to prioritize in a fast-paced, high volume environment with minimal supervision Basic knowledge of Windows operations Ability to type 30-35 wpm Demonstrated ability to multi-task Excellent verbal and written communications and math skills Bilingual a plus Must possess a high school diploma or equivalent / some college preferred
PRIMARY DUTIES
1. Responsible for outbound and inbound calls to collection accounts utilizing an auto-dialer 2. Utilize daily contact and skip tracing efforts 3. Develop and maintain ongoing customer relations 4. Negotiate payment arrangements and follow -up procedures to cure delinquency 5. Advise customers of responsibilities under loan contracts, and provide individual counseling on acceptable payment arrangements 6. Adhere to guidelines stated in the Fair Debt Collections Practices Act 7. Understands and applies knowledge of credit bureau reports as it relates to the performance of daily activities 8. Other duties as assigned or required All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, gender stereo typing, and age. Independent Bank is an EO/AA Employer – M/F/Vets/Disabled
