FinOps Analyst , SPS FinCoM Position Available In Mississippi, Arkansas

FinOps Analyst , SPS FinCoM 3.5 3.5 out of 5 stars Manila, AR

DESCRIPTION

The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement. Responsibilities include, but are not limited to: Working on Complex vendor queries and resolving the queries in a time bound manner Working on underlying issues and fixing the root cause(s) Liaising with internal teams to understand vendor issue and working towards resolution Contacting internal stakeholders and coordinating with them on vendor queries Maintain customer relationships by responding timely and accurately to both internal (company) and external (vendor directly) questions and requests for information Escalating when appropriate to direct manager and/or senior leaders Communicate with vendors via email and phone to resolve issues. Perform other tasks, projects, and duties as required

Working Conditions:

Normal Office Environment. Report daily to the Pasay office. This role will primarily be reporting on a NIGHT SHIFT and may also be requested to be on shifting schedule from time to time. Work during Holidays as may be required by the company. May be asked to render overtime on critical and peak times as may be required by the business.

BASIC QUALIFICATIONS

Bachelor’s degree holder in any Finance major (open to fresh graduates) Willing to work on NIGHT shift Excellent verbal and written communication skills, with a strong customer service focus Experience of working on time critical/ time bound processes Working knowledge in Outlook, Excel and Word Exemplifies traits of being a Team player, has good interpersonal skills, hardworking, adaptable and detail oriented Can work under pressure and with deadlines

PREFERRED QUALIFICATIONS

Post graduation or a Master’s Degree Accounting/Finance Prior experience of 5+ years in Accounts Payable operations. Prior experience of at least 2 years in similar role in Finance & Accounting role as an Analyst or work in a BPO industry catering to customer needs. Knowledge around supplier/vendor payment queries will be preferred. – Experience in 6 sigma Methodologies- Participated in Lean Projects, Quality circles & Creative work groups Advanced Excel skills are advantageous A desire to take responsibility and ownership for projects from day one. A drive for continuous learning and self-development. A person who is self-motivated and driven. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.