Service/Install Billing Coordinator Position Available In Greater Bridgeport Planning Region, Connecticut

Service/Install Billing Coordinator 3.8 3.8 out of 5 stars Monroe, CT 06468 At Gault Family Companies, we value our team members as our greatest asset. With a legacy of excellence spanning generations, we are committed to treating every team member like family. Our mission is to provide exceptional service in energy solutions and landscape supplies while fostering a culture of pride and commitment.

JOB SUMMARY

We are seeking a Service/Install Billing Coordinator to join our team at Rural Fuels, our Trumbull location. The Billing Coordinator role is primarily responsible for managing the billing functions of HVAC & Propane service operations. This includes reviewing completed work orders, generating and processing invoices, and ensuring billing accuracy and timeliness. This role works closely alongside the HVAC & Propane Dispatching Coordinator to ensure seamless communication and operational flow. While billing is the main focus, the HVAC & Propane Billing Coordinator provides backup support for dispatching functions as needed.

ESSENTIAL FUNCTIONS

Billing (Primary Responsibility) Process daily billing entries with a focus on accuracy and timeliness. Ensure inventory is being added to service vehicles as well as properly transferred out of the service warehouse. Collaborate with the accounting team to support month-end closing, reporting, and any billing discrepancies. Attend team and inter-department meetings as scheduled. Customer Care (Backup Responsibility) Provide additional support on the phones for high call volume days

COMPETENCIES

High attention to detail and organizational strength Strong communication and customer service skills Ability to prioritize in a fast-paced environment with seasonal workload fluctuations Collaborative team mindset with a sense of ownership Familiarity with routing logistics and dispatch systems -CARGAS a plus Proficient in Microsoft Office Suite (Outlook, Excel, Word) Exemplify company core values of Integrity, Teamwork, Caring, Ownership Have a passion for ‘Enhancing the Customer Experience’ A desire to learn new technologies and systems and a willingness to participate in continuing education Maintain and promote a safe working environment

REQUIRED EDUCATION & EXPERIENCE

High school diploma/GED required

WORKING ENVIRONMENT

100% office. This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Field training includes ride-a-longs with drivers and technicians, as assigned.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to work from a stationary position, sit, stand, walk, use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, crouch, kneel, balance or climb. The employee must occasionally lift and move objects up to 25 pounds. The employee is regularly required to talk or hear.

DIRECT REPORTS

N/A

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type:

Full-time Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance

Schedule:

8 hour shift

Supplemental Pay:

Bonus opportunities Overtime pay People with a criminal record are encouraged to apply Application Question(s): Do you have experience with billing, and/or experience with the HVAC/Propane industry? Ability to

Commute:

Monroe, CT 06468 (Required)

Work Location:

In person