Administrative Contract Billing Specialist Position Available In Broward, Florida
Tallo's Job Summary: Responsible for setting up contracts post-order invoicing, the Administrative Contract Billing Specialist at DEX Imaging in Pompano Beach, FL ensures accurate contract renewals and addresses customer inquiries. Tasks include maintaining contract records, responding to emails/voicemails promptly, and processing contract changes. Basic math skills and proficiency in Microsoft Office Suite are required, with E-Automate experience as a plus. High school diploma and at least one year of data entry experience are necessary.
Job Description
Administrative Contract Billing Specialist DEX Imaging Pompano Beach, FL 33064 JOB SUMMARY Responsible for the setup of all contracts immediately following order invoicing. Also responsible for timely and accurate contract renewals and responding to customer questions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain integrity and accuracy of all recurring contract records. Timely and accurate contract renewals. Continuous review of contract renewal report, to insure no processing of delinquent/inaccurate meters. Accounts cannot be suspended/expired for more than 15 days. Responsible to respond to all contract group emails and voicemails on a timely basis. Post Contract changes, credits/debits. Process Machine Relocations and Incoming ITT requests Provide information for cancellations, termination fees, etc. Escalation issues as appropriate. Other tasks as assigned
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to Management Direct Supervisor job title(s) Typically include: Area Manager Job is not directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management. Job title example(s) of employees directly supervised: n/a
JOB QUALIFICATIONS / SKILLS REQUIREMENTS
Basic math skills with ability to Ability to communicate clearly and effectively with all levels of employees within the organization, customers and vendors, both written and verbal Attention to detail, data entry accuracy, ability to multitask and excellent organizational skills Organizational skills with ability to stay focused on deadlines Able to work independently and as a productive team member. Experience with E-Automate a plus Ability to use Microsoft Office Suite including Outlook, Word and Excel
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent required. At least one year of data entry, order entry, or related office experience required. Customer service experience preferred.
