Billing Specialist Position Available In Duval, Florida

Billing Specialist 3.0 3.0 out of 5 stars Jacksonville, FL

• Remote Billing/Invoicing Specialist
• Remote
• Must reside in Jacksonville, FL Full-time , Monday
• Friday (
• 30-90 day training will be held in office , thereafter the position will be fully remote 930
• 630•) Job Summary We are seeking a detail-oriented and organized Billing/Invoicing Specialist to join our team.

The ideal candidate will be responsible for managing billing processes, ensuring accuracy in invoicing, and maintaining effective communication with sales representatives and clients regarding their accounts. This role requires a strong understanding of purchase orders, invoicing principles and proficiency in billing software. Responsibilities Respond to phone, email, and fax requests from customers for invoice copies, statement copies, proof of deliveries, and other necessary information to allow customers to make payments. Work with appropriate departments/parties to resolve invoice discrepancies related to pricing, product, or shipping, or duplicate billings. Manage incoming purchase orders, including Bill Onlys, Ship and Replace, GHX, IPS orders, and other EDI platforms. Ensure accurate data entry and proactively update order statuses to accelerate the billing process. Prepare approved Bill Only orders for invoicing, resolve discrepancies, and utilize SAP for Bill Only transactions. Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations. Validate and replenish surgical product using appropriate platforms. Verify ship-to and replenishment locations in coordination with sales and operations teams. Restock products for Bill Only orders and ensure batch accuracy, resolving any discrepancies as needed. Build relationships with sales representatives to assist with surgery product usage inquiries and data entry into Salesforce and SAP. Provide phone and email support for sales and healthcare professionals, escalating issues, when necessary, based on priority and complexity. Collaborate with distribution, sales, shipping, warehouse, and carrier personnel to track and expedite deliveries. Follow up with hospitals and/or sales reps to collect purchase orders and clarify discrepancies. Contribute to process improvement initiatives and maintain a clean, safe, and organized Bill Only area. Ensure compliance with company policies, and confidentiality requirements. Provide exceptional customer service through effective communication with sales representatives and clients regarding billing inquiries. Requirements Proven experience in billing or invoicing roles , with a strong understanding of technical accounting principles. Proficiency in software (SAP, Quicken) and Microsoft Excel (report creation). Strong mathematical skills for accurate calculations and data analysis. Strong attention to detail and ability to work independently while managing multiple tasks efficiently. Educational and Experience Requirements High school diploma or equivalent. Use of SAP preferred or similar systems One year of customer service, billing ,and invoicing experience required Proficient user of Microsoft Office applications

Job Type:

Full-time Pay:

$18.00

• $19.

00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Parental leave Referral program Retirement plan Vision insurance

Schedule:

8 hour shift Monday to

Friday Supplemental Pay:

Performance bonus Yearly bonus

Work Location:

Remote