Business Operations Associate Position Available In Duval, Florida

Business Operations Associate
Job

ID 2025-12504

Category Accounting & Finance Location :

Location
US-FL-Jacksonville Type Regular Full-Time Telmute No
Overview
Actalent has an immediate opening for a Business Operations Associate at our Corporate office in Jacksonville, FL.
Compensation

Hourly:

$20.19
Bonus potential: up to $1000 per quarter
Schedule
Full Time | Permanent Monday

• Friday | 8:00 AM
• 5:00 PM Hybrid | 4 days in office
• 1 day remote
  Job Summary
  The Services Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees.

The BOA is proficient in the management of customer accounts; this includes project reporting, funding reporting and collection of customer accounts receivable along with the maintenance of the projects & managing the inflow from HR through OASIS to Project Costing. Key qualities for this role include strong customer relationship‐building skills, conflict resolution, professionalism, attention to detail,anizational and multitasking abilities, independent judgment, adaptability, and excellent time management.
Essential Functions
Management of customer accounts, including but not limited to invoicing, collections, adjustments, customer service, contract deliverables and PO funding and working with clients to resolve outstanding issues
Manage total accounts receivable, including unbilled AR, with abined revenue responsibly of $5M‐$7.5M
Support liaison between field offices and other corporate departments (Delivery, Finance, and FSG)
Responsible for gathering the necessary data to assist management with account specific decisions
Review Agreement amendments/modifications and incorporate changes for correct customer support and billing, address any potential issues with Finance Leadership
Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions
Onboarding of new clients and management of client specific billing arrangements (rates and procedures) and maintainpliance with these requirements through bill plan management
Utilize internal tools and customer tools to support client requirements
Establish and maintain client documentation files
Produce and review audit results to ensure data integrity andpliance creating accurate billing and reporting data
Confirm assigned projects/programs/contracts are closed out, accurate, andplete
Qualifications
Stronganizational and analytical abilities
Strongmunication skills and work ethic
Goal driven with problem solving skills
Ability to work independently and as a team player
Proficient in Microsoft Office (Excel and Word is required)
About Actalent
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance howpanies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leadingpanies.
Our Culture
Actalent is an equal opportunity employer. We aremitted to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range ofmunity groups and service opportunities for all employees.
Allegis Group Foundation
The Allegis Group Foundation is a central part of ourmitment to giving back to themunities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in ourmunities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofitanizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with nationalanizations for the contributions they make to themunities we serve, their ability to help ouranization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.