AR Analyst/Deductions Position Available In Hillsborough, Florida

RESPONSIBILITIES

Research and resolve wholesale deductions related to shortage claims, delivery verification, pricing differences, damages, remaining balances, promotional allowances, and unknown chargebacks Verify deduction validity by reviewing customer documentation and identifying root causes Dispute deductions with customers in a timely manner, including through customer portals Work with cross-functional teams to reduce recurring deductions by identifying root causes Serve as liaison between customers and internal teams (Operations, Sales, Customer Service) to clear chargebacks/deductions promptly Collaborate with Collections team through weekly meetings to secure repayment of denied chargebacks Provide detailed reports to Account Managers and conduct monthly meetings to improve deduction resolution Create and maintain detailed weekly/monthly reports for leadership Update customer tracking spreadsheets and documentation in Microsoft D365 Assist with testing project implementations and onboarding new business lines Work on-site four days per week

QUALIFICATIONS 1-3

years of experience in deductions, dispute resolution, or collections in a B2B environment Understanding of accounting concepts (account reconciliation, debits/credits, AR processes) Advanced Excel skills, including pivot tables and VLOOKUP functions Strong analytical and organizational abilities Excellent relationship-building skills with coworkers and customers at all levels Ability to prioritize and multi-task in a fast-paced environment while meeting deadlines Proficiency navigating customer online portals Effective professional communication skills Experience analyzing large data sets and making data-driven decisions Ability to handle work demands, deadlines, and interruptions