Business Analyst I,II,III (Billing) Position Available In Palm Beach, Florida

Business Analyst

I,II,III

(Billing) Florida Peninsula Insurance Company – 3.8

Boca Raton, FL Job Details Full-time Estimated:

$71.3K – $104K a year 1 day ago Qualifications Jira Microsoft Powerpoint Microsoft Word Microsoft Excel Management

XML CBAP

Business analysis Data analysis skills Microsoft SQL Server Visio Mid-level Microsoft Office 3 years

SOAP SQL

Project management Bachelor’s degree Organizational skills Computer skills Communication skills

CCBA Full Job Description Position Summary:

We are looking for a self-driven, detail-oriented Property and Casualty (P&C) Business Systems Analyst with a strong sense of ownership and a problem-solving mindset. This position has a focus on our Policy Administration’s Billing & Receivable system and the person in this role will be expected to act as the SME for this system. This position is responsible for researching production problems to resolution, documenting functional requirements including problem corrections and enhancements, and usability testing. In addition, this position will act as liaison between business teams and developers to successfully implement system changes and continuously look for areas of improvement and make recommendations to management. If you thrive in tackling challenges head-on and ensuring systems work flawlessly, we want you!

Essential Functions:

Responsible for the user experience on our Policy Administration Billing System, including defining requirements, documenting use cases and user stories, communicating changes to development teams, testing changes, and coordinating implementation into production environment. Troubleshoot issues, which sometimes involve manually calculating premium and/or commissions. Strive to provide impeccable Customer Experience for both internal and external customers with prompt, clear, and concise communications and continuously evaluating processes and systems for improvements. Work closely with our Finance/Accounting, Customer Service, and Underwriting teams to implement requested and approved system changes. Create and maintain detailed documentation, including workflows, use cases, and business rules. Troubleshoot and resolve system issues, digging into lower environments to identify root causes and drive solutions to completion. Lead projects and provide regular, actionable status reports. Facilitate meetings with stakeholders, developers, quality assurance analysts, and other team members. Write and execute detailed test plans, track technical issues, and coordinate necessary fixes. Generates routine project status reports in the format and within the timelines requested by management.

Qualifications Required Education and Experience:

Bachelor’s degree or in-lieu of degree equivalent education, training, and work-related experience. 3+ years as a Business Analyst with a proven ability to dig into complex issues and deliver results. 3+ years in the Property and Casualty (P&C) insurance industry, ideally with experience in California home insurance , including specialty lines (CA E&S) OR experience in FL Residential Commercial lines . Strong understanding of Property & Casualty insurance products, underwriting, claims, and policy lifecycle. Strong organizational skills with the ability to manage multiple priorities. Excellent verbal and written communication skills. Ability to troubleshoot and apply logic to solve business problems with minimal supervision and a willingness to dig into the details of specific projects to ensure the appropriate approach and best use of company resources. Excellent organizational skills and the ability to prioritize and manage multiple projects and assignments. Must have excellent computer skills with proficiently using MS Office (Word, Excel, PowerPoint, Visio) and be able to perform basic MS SQL queries

Preferred Qualifications:

Experience in California home insurance, including specialty lines (CA E&S). Experience in FL Residential Commercial lines. Familiarity with P&C insurance systems like Guidewire, Duck Creek, or similar platforms Proficient in business analysis techniques, process modeling, and data analysis. Experience with tools like SQL, Excel, Visio, Jira, or other project management tools. Experience with comparative raters and understanding of

XML/SOAP.

Business Analyst certification (e.g., CBAP, CCBA) is a plus