Insurance Coordinator Position Available In Palm Beach, Florida

Insurance Coordinator Rowe Plastic Surgery Palm Beach, FL Job Details Full-time | Contract $18•$25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Microsoft Word Microsoft Excel Customer service Mid-level High school diploma or GED Medical billing Organizational skills Computer skills Plastic surgery 2 years Communication skills Full Job Description Insurance Coordinator•Full Time Job Description The Insurance Coordinator is responsible for supporting the day-to-day insurance operations of the practice, coordinating with patients and insurance providers as needed. The Insurance Coordinator should be a reliable, proactive, and positive individual who thrives in a team-oriented environment.

Responsibilities:

Billing and Patient Customer Service Answer patient or insurance phone calls in a friendly, positive and professional manner while always providing superior customer service. Focus on the patient/Insurance requests by following through on them until they are resolved to the patients’ satisfaction and within the insurance guidelines. Generate and submit necessary pre-authorization and referrals. Maintain up-to-date knowledge of insurance guidelines and payer policy changes. Communicate with patients regarding insurance concerns, balances, or account status. Document issues and follow up on responses from all the teams in a timely manner. Reviews explanations of benefits for payment accuracy, denials, and appeals. Analyzes and maintains reports to ensure timely submission of claims. • Identifies problem accounts requiring further work. Provide information to insurance carriers or patients regarding patient accounts. Perform posting charges and completion of claims to payers in a timely fashion. Obtain insurance GAP’s and LOA’s. Submit billing data to insurance providers. Submit authorizations for all surgeons. Comply with HIPAA regulations. Check patients insurance eligibility. Provide information to insurance carriers or patients regarding patient accounts. Become acquainted with treatments offered by the practice.

Education and Experience:

2 years of college education is preferred, but a high school diploma with patient relations experience will be taken into consideration. Minimum 2 years of experience in medical billing or insurance coordination. Knowledge of insurance types, LOA, and GAP coverage processes. Plastic surgery experience not required but preferred.

Skills and Abilities:

Must be able to multitask. Strong attention to detail and organizational skills. Solid computer skills, including knowledge of Microsoft Excel and Word; internet savvy. Excellent communication and customer service skills. Ability to keep up and work within a fast-paced environment. Commitment to excellence and high standards. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Ability to effectively communicate with people at all levels and from various backgrounds. Must be able to speak, read, write, and understand the primary language used in the workplace Professional appearance and demeanor.

COMPETENCIES

Client Focus•Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments.

Work Location:

One location Oral Communication•Speak clearly and persuasively in positive or negative situations; Listen and get clarification; Respond well to questions. Teamwork•Balance team and individual responsibilities; Exhibit objectivity and openness to others’ views; Give and welcome feedback; Contribute to building a positive team spirit; Put success of team above own interests; Able to build morale and group commitments to goals and objectives; Support everyone’s efforts to succeed.’ Work Remotely•

No Job Types:

Full-time, Contract Pay:

$18.00•$25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Ability to

Commute:

Palm Beach, FL 33480 (Required)

Work Location:

In person