Billing & Order Entry Clerk Position Available In Polk, Florida

Billing & Order Entry Clerk KB Staffing, LLC – 3.8 Winter Haven, FL Job Details Full-time From $21 an hour 2 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Microsoft Word Phone answering Microsoft Excel Microsoft Outlook Customer service Mid-level Microsoft Office Administrative experience High school diploma or GED Data entry experience (1-2 years) Data entry Multi-line phone systems Order entry 2 years Communication skills Office phone management

Full Job Description Job Summary:

We are seeking a detail-oriented Billing and Order Entry Clerk . The ideal candidate will have strong customer service and administrative skills, with the ability to handle multiple tasks in a fast-paced environment . This role plays a key part in maintaining positive customer relationships and ensuring accurate processing of company orders and data.

Duties and Responsibilities:

Provide exceptional customer service with a positive, professional, and empathetic attitude. Communicate with customers via phone, email, and other platforms. Gain in-depth knowledge of company products and services to respond to customer inquiries. Process customer orders, applications, forms, and requests accurately. Enter email orders, scan daily deposits, and update internal spreadsheets as required.

HEAVY DATA ENTRY

Maintain accurate records of customer interactions, transactions, comments, and complaints. Handle inbound and outbound calls (HEAVY

CALL VOLUME

), directing them to appropriate departments. Provide general administrative and clerical support to ensure the timely processing of company orders. Perform billing tasks related to fuel services (INPUTTING

RECEIPTS

) . Support the Compliance and Dispatch Managers as needed. Maintain a high level of accuracy and attention to detail in all assigned tasks.

Qualifications:

High school diploma or equivalent required. Minimum of 2 years of relevant experience in billing, data entry, and customer service. Strong interpersonal and communication skills; team-oriented mindset. Proficiency in Microsoft Office applications (Outlook, Excel, Word). Familiarity with computerized order entry systems is a plus. Ability to multitask effectively in a fast-paced environment. Commitment to seeing tasks through to completion.

Additional Requirements:

Must successfully pass a national background check and drug screening. Must provide verifiable professional references. Must be flexible to work onsite Monday through Friday, with potential for limited remote work (approximately 4 hours based on order volume) after training and assignment rotation.

Job Type:

Full-time Pay:

From $21.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Morning shift

Education:

High school or equivalent (Required)

Experience:

Order entry: 2 years (Required) Data entry: 2 years (Required) Multi-line phone systems: 2 years (Required)

Location:

Winter Haven, FL 33880 (Required) Shift availability: Day Shift (Required)

Work Location:

In person